1800 E Maple Road Troy, MI 48083
LOCAL: (248) 585-4441
Shop
Customer Reviews
DELLA'S MAPLE LANE FLORIST
Local Troy, MI florist
Average Customer Rating: 4.8 of 5 stars. (432 reviews)
Date: Sep 25, 2023
Name: Paquita F

State/Province:MI

Brian from Della's Maple Lane Florist is the best technical florist in Oakland County!! He decorated my daughters Wedding and Reception at a separate location. Both events were spectacular and the price he charged was half of the previous quotes from other florist. I'm completely happy and I am still enjoying a few arrangements I brought home over 2 weeks ago! Absolutely Amazing fowers!!
Date: Sep 19, 2023
Name: Qui B

State/Province:MI

If you’re looking for absolute perfection and value, you must find Brian who decorated both the ceremony and a reception held at location 2. He deserves stellar marks for his full performance/beauty
Date: Sep 12, 2023
Name: Loren B

State/Province:MI

My husband and I are so thrilled to have had such a wonderfully skilled florist handle all the details for our wedding. Brian is phenomenal and is a sweetheart. The bouquet was gorgeous, the arrangements were stunning, and everything was above and beyond our expectations. Amazing work!
Date: Jun 06, 2023
Name: Dawn T

State/Province:MI

Thanks so much for the wonderful customer service! The Crazy Daisys were beautiful!!
Date: May 28, 2023
Name: Nicole V

State/Province:CA

Fantastic customer service. Floral selection is great.
Date: May 27, 2023
Name: Theresa M

State/Province:MI

Flowers are always beautiful!! Never disappointed. Would recommend them
Date: May 26, 2023
Name: Therese T

State/Province:OH

My mother was very happy with the beautiful arrangement she received from your shop for Mother's Day.
Kris's Reply:
Date: May 26, 2023, 8:40 am

Thank you so much for this review! It makes us happy to know what we are doing is working, and that people like it. Thanks so much!!!
Date: May 26, 2023
Name: William J

State/Province:MI

As always, Della's Maple Lane florist always wins best and longest living arrangements. They always prove better than what others send to my wife.
Kris's Reply:
Date: May 26, 2023, 8:38 am

Thank you so much for taking the time to give us this lovely review. We truly appreciate it! Have a great day.
Date: May 25, 2023
Name: Mary G

State/Province:MI

The flowers are gorgeous!!
Kris's Reply:
Date: May 25, 2023, 11:36 am

Thank you so much!!!
Date: May 22, 2023
Name: Kathleen M

State/Province:MI

We sent flowers to a friend who's going through a long-term illness. Della's put together a beautiful, unique arrangement - and she was absolutely delighted! She said all the nurses on her floor were stopping in to see her amazing bouquet! Thank you for taking such care - and we were first-time customers who ordered online! We plan to become faithful, loyal, long-time users! Thanks so much!
Kris's Reply:
Date: May 25, 2023, 11:37 am

Thank you for the lovely compliments! we are so glad you are happy and look forward to serving you in the future. Thanks again!!!!
Date: May 16, 2023
Name: Jesse M

State/Province:MI

Beautiful arrangement! My mother really liked her mother's day flowers. Beautiful and bright pink roses were so much fun. Thank you for having helium balloons that actually said "Happy Mother's Day" I actually went to a major party store ("P**** C*ty" and they had no balloons that said "Happy Mother's Day" which was super weird and disappointing. When I came to pick up my flower order I was super glad that you had balloons for the occasion! See y'all next time! Heehee!
Kris's Reply:
Date: May 25, 2023, 11:38 am

Thank you so much. I am so glad we had what you were looking for and appreciate the kind words. Thanks again!!!
Date: May 05, 2023
Name: Kim B

State/Province:MI

The arrangement was stunning! The delivery driver was so kind and waited in my driveway as it took me some time to get to the door. He was so patient and kind. These were sent to me by my sister who only orders arrangements from this florist because they’re outstanding and she’s not local. We love this florist! Beautiful product and outstanding service!
Kris's Reply:
Date: May 06, 2023, 9:43 am

Thank you for the compliment on just about everything we do here!! It is much appreciated and why we go to the efforts we go to to see to it that beautiful flowers and service make people happy! Thanks again!!
Date: Apr 29, 2023
Name: Rena M

State/Province:MI

Della's Maple Lane Florist is one of the BEST florists I've ever done business with. Being new to the area, I depend on ratings and reviews for businesses and after reading the reviews online for Della's and seeing images of their arrangements, I knew I'd be using them. They made it so easy to order online. I even called and was reassured by the staff my order for a funerary arrangement would handled with care. They even had contact with the funeral home for instructions regarding the service. Della's handled everything top notch and professional. They have made another loyal customer.
Kris's Reply:
Date: Apr 29, 2023, 11:03 am

Thank you so much for taking the time to give us this lovely review! this has made our day and we truly appreciate it. Thank you!!
Date: Apr 27, 2023
Name: Jeffrey N

State/Province:MI

Quick, Great selections of flowers. Would highly recommend
Kris's Reply:
Date: Apr 29, 2023, 11:05 am

Thank you for the 5 star review! We really appreciate it.
Date: Apr 20, 2023
Name: Monica S

State/Province:MI

Beautiful arrangement that lasted long...
Kris's Reply:
Date: Apr 20, 2023, 9:28 am

Thank you so much!! We really appreciate it.
Date: Apr 10, 2023
Name: Stacy C

State/Province:PA

Recipient was very happy with arrangement and ordering online was easy!
Kris's Reply:
Date: Apr 20, 2023, 9:30 am

Thank you so much!! We appreciate this.
Date: Apr 10, 2023
Name: Amy P

State/Province:MI

Gorgeous arrangement!
Kris's Reply:
Date: Apr 20, 2023, 9:29 am

Thank you so much! We appreciate the review.
Date: Mar 24, 2023
Name: Susan O

State/Province:MI

The website was easy to navigate and the communication regarding my order was excellent. Very happy with the whole process.
kris's Reply:
Date: Mar 31, 2023, 12:57 pm

Thank you so much for taking the time to give us this review, we appreciate it very much
Date: Mar 15, 2023
Name: Thomas P

State/Province:MD

I called at 2:00 pm because I got tied up in meetings. I needed delivery that afternoon. An hour and a half later I received a call thanking us for the flowers and telling us jhow beautiful they were. We live in Maryland but still have family and friends in Michigan. We ALWAYS call Della's when we need flowers. The results always exceed our expectations and delight the recipient. We're glad to have someone we can trust to do a good job for us. They NEVER disappoint!
Kris's Reply:
Date: Mar 15, 2023, 8:38 am

Thank you so much for this review. We appreciate the kind comments and its makes us so happy.
Date: Mar 15, 2023
Name: Lisa C

State/Province:MI

Unfortunately the vase was broken. I transferred the flowers to another vase but the flowers only made it a couple of days.
Kris's Reply:
Date: Mar 15, 2023, 8:40 am

We would love to make this situation right for you. Can we send out another for you? please let us know. We would have for sure taken care of this in some way had we known. We also appreciate you letting us know. Thank you!
Lisa Manuel's Reply:
Date: Mar 16, 2023, 10:55 am

Thank you for the response. I would love that as it was to congratulate our daughter for her college acceptance and I was hoping to preserve the flowers for her.
Lisa Manuel's Reply:
Date: Mar 16, 2023, 10:55 am

Thank you for the response. I would love that as it was to congratulate our daughter for her college acceptance and I was hoping to preserve the flowers for her.
Kris's Reply:
Date: Mar 16, 2023, 11:09 am

We would love to do that for you! Thank you for letting us make this better. I looked at the order and saw it was for gerbera daisies, I am not sure how well those preserve? Would you like me to send the same again or make it different? what day can we send it? and do you want same thing on the card?
Kris's Reply:
Date: Mar 19, 2023, 12:02 pm

I haven't heard back, we will just send a new arrangement Monday for you. Thanks again .
Lisa's Reply:
Date: Mar 20, 2023, 8:02 am

Thank you. I had a family emergency and had to go out of town for a couple days. Appricate your help.
Date: Mar 02, 2023
Name: Lisa P

State/Province:MI

My first time using this florist. I couldn't attend funeral because I was out of town and I found this florist online and seen the most beautiful plant to send my friend because I felt those would make her smile. The florist delivered on time and the floral arrangement looked just like its photo and this flowers did exactly what I wanted my friend to do and that was smile. This arrangement was the best one she received and she was so proud to receive them. They really highlighted her loss.
Kris's Reply:
Date: Mar 02, 2023, 2:53 pm

Thank you so much for this review. We appreciate it very much. Have a good day!
Date: Feb 28, 2023
Name: Christopher D

State/Province:MI

Only flower shop I order from! Always amazing service and even more amazing flowers!
Kris's Reply:
Date: Feb 28, 2023, 10:36 am

Thank you so much for this great review! We appreciate it and we are so happy you love us!! thanks!!!
Date: Feb 18, 2023
Name: Geoff S

State/Province:MI

I bought a large bouquet for my wife for Valentine’s Day. She loved them and they are still out - looking and smelling great! I had a few specific instructions with my order and they were not only folllowed but the flowers exceeded my expectations. Thank you so much for doing such a great job. I’ll continue to shop at Della’s.
Kris's Reply:
Date: Feb 20, 2023, 9:35 am

Thank you so much for taking the time to give us this review! We appreciate it!
Date: Feb 15, 2023
Name: William L

State/Province:MI

Once again, Della's Maple Lane Florist did not disappoint. The arrangements are always beautiful and fresh. They always last long. In fact, on a previous two deliveries from other places, never outlast the Della's flowers. Plus, They called me to let me know I left out an important detail on my card. I only get my flowers from this shop,
Kris's Reply:
Date: Feb 20, 2023, 9:36 am

Thank you so much for taking the time to give us this review! We appreciate it!
Date: Feb 13, 2023
Name: Marcus C

State/Province:MI

Excellent service. Timely delivery. He was so surprised when he walked into work. Perfect delivery!!!
Kris's Reply:
Date: Feb 20, 2023, 9:36 am

Thank you so much for taking the time to give us this review! We appreciate it!
Date: Dec 05, 2022
Name: John W

State/Province:MI

Excellent all around. Flowers were great and lasted longer than expected, beautiful. Delivery was prompt. Thank You
Kris's Reply:
Date: Dec 13, 2022, 9:25 am

Thank you so much for the lovely review, we appreciate it very much!!!
Date: Nov 25, 2022
Name: Tracie R

State/Province:MI

At the last minute I wanted a Thanksgiving arrangement. Kris and crew came through yet again. They were georgeous! If I could give more than a 5 rating it would be a 50!!
Date: Jun 17, 2022
Name: Todd P

State/Province:MI

Della's went above and beyond to source the flowers I wanted for our anniversary. They created a beautiful arrangement. Great service and design.
Kris's Reply:
Date: Jun 25, 2022, 4:23 pm

Thank you so much for this lovely review and compliment. We appreciate you so much!!
Date: Jun 03, 2022
Name: William J

State/Province:MI

I already left comments but I'm happy to update. I saw a picture of the flowers you delivered. They were still looking as fresh as on the 20th of May. Again, when it counts, I come to Dellas
Date: May 27, 2022
Name: Nicolette B

State/Province:TN

Beautiful arrangement arrived on time. My niece said the picture she sent didn't do it justice.
kris's Reply:
Date: May 29, 2022, 2:42 pm

Thank you so much for this lovely compliment ! we appreciate you taking the time to give us the review!!! thanks
Date: May 23, 2022
Name: Jesse G

State/Province:MI

I am so pleased my online order from Della's. I'll be honest I procrastinated by Mother's Day flower order and was trying to go with a well known flower delivery company and the were a nightmare to deal with so close to Mother's Day, which I expected, but Della's really saved the day. I was able to place an online order 1.5 days in advance of Mother's Day and when I picked up my order on Mother's Day it was perfect and better than I expected. I moved to the Troy area a little over 5 years ago and Della's has been my family's go to florist. Thank you! We'll be ordering again.
Kris's Reply:
Date: May 29, 2022, 2:43 pm

Thank you so much for this review, we appreciate it. Always use a local florist that is by the recipient, you'll get a much better result as you did. thanks again!!!
Date: May 22, 2022
Name: Gerald K

State/Province:MI

Great service, providing beautiful flowers at a very reasonable price.
Kris's Reply:
Date: May 22, 2022, 11:39 am

Thank you so much! we appreciate this.
Date: May 22, 2022
Name: Erik S

State/Province:MI

Flowers did not look like picutre appearance was very disappointing
Kris's Reply:
Date: May 23, 2022, 8:18 am

I am so sorry that the arrangement didn't look like the picture, I am not sure if it was jostled in delivery or we made the wrong arrangement. But I know we did have the same flowers as the picture and were making them just like that. Regardless of what may have happened, we would love for you to send us a picture of what was received (send to dellasmaplelaneflorist@gmail.com ) and we will take care of this and your unsatisfactory experience. Thank you so much!
Date: May 20, 2022
Name: William L

State/Province:MI

The recipient of my flower and candy was very satisfied. Why Della's Maple Lane Florist is the only place I buy my flowers for the important people in my life.
Kris's Reply:
Date: May 22, 2022, 11:39 am

Thank you so much for the lovely review!! we appreciate it!
Date: May 16, 2022
Name: Kristine D

State/Province:MI

Fantastic job, Over the Top! Flowers we’re beyond our expectations for daughters wedding. Flowers we’re the talk of the wedding! Attentive to detail, creativity, easy to work with, accommodating, and patient. Bravado Hall and Hodell’s Bakery said they were great to work with!! Quality of flowers were exceptional quality and pricing was very fair! Kris and Brian treated me like family!
Kris's Reply:
Date: May 22, 2022, 11:07 am

WOW, thank you so much!!! We just did our job, but we love making weddings special and did our best to do so!!! We sincerely appreciate your glowing fabulous review, thank you, it made our day!!!!
Date: May 14, 2022
Name: Jodi C

State/Province:OH

The arrangement was beautiful my mom loved itThank you
Kris's Reply:
Date: May 22, 2022, 11:05 am

Hi, thank you for the nice review! We truly appreciate it!!!!
Date: Apr 18, 2022
Name: Troy T

State/Province:MI

Love
Kris's Reply:
Date: Apr 19, 2022, 11:45 am

Thank you so much!!!
Date: Apr 11, 2022
Name: Jill H

State/Province:MI

flowers were beautiful! Delivery was awesome/early in the day! I would highly recommend!
Kris's Reply:
Date: Apr 14, 2022, 10:56 am

Thank you so much!!!
Date: Mar 26, 2022
Name: Nicole T

State/Province:MI

The arrangement was beautiful and exactly as expected
Kris's Reply:
Date: Mar 27, 2022, 10:01 am

Thank you so much for your 5 star review! we appreciate it very much and are very happy that you were pleased with your arrangement. Thanks again.
Date: Mar 02, 2022
Name: Faris Q

State/Province:MI

My go to florist. Always beautiful arrangements and competitive pricing.
Date: Feb 28, 2022
Name: Alex L

State/Province:MI

First time using and was blown away! Fiancé loved them! All the women at her office kept asking where they came from
Kris's Reply:
Date: Feb 28, 2022, 9:55 am

Thank you so much for the review! we appreciate it very much!!
Date: Feb 28, 2022
Name: igor t

State/Province:MI

Easy transaction and beautiful flowers.
Date: Feb 26, 2022
Name: Susan L

State/Province:MI

sunny and cheerful!!!!
Kris's Reply:
Date: Feb 26, 2022, 1:47 pm

Thank you so much for this awesome review!! and also thank you for liking our new "Sending Sunshine" arrangement!!! We appreciate you.
Date: Feb 25, 2022
Name: Michelle C

State/Province:MI

It doesn’t matter the occasion, big or small, Della’s is the one place I know that will never let me down. Their prices are so reasonable and affordable and the arrangements are show-stoppers! I love you, Della’s! Thank you for all you do.
Kris's Reply:
Date: Feb 25, 2022, 9:47 am

Wow, Thank you so much!!!! we appreciate this review. We love our customers!!!!
Date: Feb 04, 2022
Name: Ursula D

State/Province:MI

Beautiful very fresh flower arrangement. Thank you! Absolutely perfect in everyway!
Kris's Reply:
Date: Feb 05, 2022, 10:03 am

Thank you so much for this review. We appreciate you taking the time to let us know. We Love our customers!!!!!
Date: Feb 02, 2022
Name: Tracy C

State/Province:MI

Absolutely stunning arrangement for my moms birthday! It was perfect and she loved it!
Kris's Reply:
Date: Feb 05, 2022, 10:02 am

Thank you so much for this nice review, we appreciate it very much!!!!!!
Date: Jan 30, 2022
Name: Rachel M

State/Province:WA

I ordered flowers online for my dad who was in the hospital recovering from heart surgery. I didn’t know that flowers weren’t allowed in the ICU. Thank you for calling to let me know and to tell me that you would call the hospital to see when he’d been moved to a regular room. Thank you for caring snd for taking care of everything. He really appreciated the bright, cheerful arrangement.
Kris's Reply:
Date: Jan 30, 2022, 11:27 am

thank you for your nice review, we appreciate it very much. We do care about all of our orders, and will always take care of them in this manner. Have a great day!!!
Date: Jan 22, 2022
Name: Donna M

State/Province:MI

The arrangement you made for my sisters birthday were gorgeous. Both her and I were overjoyed with them
Kris's Reply:
Date: Jan 22, 2022, 8:23 am

thanks so much for the great review, we really appreciate it!!!
Date: Jan 11, 2022
Name: Robert G

State/Province:MI

Yes was beautiful and fresh
kRIS's Reply:
Date: Jan 15, 2022, 7:32 am

thank you so much!! we appreciate our customers!
Date: Jan 10, 2022
Name: Colleen C

State/Province:FL

The plant was beautiful but was it a peace Lily? The picture of the plant delivered was a healthy plant. I did not like the container. It did not match what was offered and was not beautiful. The flower from the plant was not a lily flower. I’m still not sure what was sent. I’d appreciate feedback on this because I’ve been dealing with this florist as my florist for decades. This is the first time I used online ordering.
Kris's Reply:
Date: Jan 15, 2022, 7:40 am

The plant that was sent was definitely a peace lily. I am honestly not sure about the flower you saw, if we put any fresh cut flowers in it or if it was a peace lily flower. they are not really "lily" looking, in a traditional lily fresh flower. If the ceramic container is not to your liking, you are welcome to bring back that container and exchange for another one that we have (we have a few different styles) but based on availability, some things we have not been able to get, but the size and quality of the containers we are using are the same or better than what is pictured.
Colleen Covey's Reply:
Date: Jan 15, 2022, 8:04 pm

Thank you for your reply. The plant was sent for a funeral. I live in Florida and don’t plan to track who has the plant now. The container is what it is. I’ve always held Della’s Maple Lane Florist and your artists in high regard. This is the first time ever I was dissatisfied. What it means for me in the future is I’ll call and speak with someone directly vs ordering online. Thank you for your time, talent, and creativity through the years.
Kris's Reply:
Date: Jan 16, 2022, 9:35 am

Again, I am truly sorry about the container. I would say, 80% of the time we have exactly what is pictured, but with supply chain issues, its been a struggle.I would say the best way to make sure you get exactly what you want is look at our website and call in your order, the person helping you will tell you exactly what we have and what we don't. We find a lot of people do it that way, because it is near impossible to have 100% of everything and every flower type on our site, but we do come close and want to be sure to satisfy our customers the best we can. We will do better for you!!!
Date: Jan 08, 2022
Name: Amy A

State/Province:PA

I can’t thank you enough for the beautiful arrangement for my Cousin’s Dad’s Memorial it was absolutely beautiful. My family loved it. The angel is a wonderful keepsake as well.
Kris's Reply:
Date: Jan 15, 2022, 7:34 am

Thank you so much for taking the time to give us this review. we appreciate it very much!!
Date: Jan 04, 2022
Name: Marion J

State/Province:MI

My wife loved the creation very much. I am very satisfied with this work of love.
Kris's Reply:
Date: Jan 04, 2022, 7:48 am

Thank you so much for the kind review. We appreciate it very much!!!
Date: Dec 28, 2021
Name: Gregg A

State/Province:MI

My wife really liked the flowers. Nice and fresh.
Kris's Reply:
Date: Dec 28, 2021, 2:05 pm

Thank you so much for taking the time to give us this awesome review. We appreciate it so much. Have a great day.
Date: Dec 02, 2021
Name: Maggie G

State/Province:MI

Thank you for the beautiful flowers !
kris's Reply:
Date: Dec 05, 2021, 2:26 pm

thank you for the great review!!! We appreciate it so very much!!!
Date: Oct 14, 2021
Name: Kristen W

State/Province:MI

The online ordering process was smooth and I received excellent customer service from Della's! I would recommend them to others and use them again!
Date: Oct 12, 2021
Name: Martin H

State/Province:MI

I sent these flowers to a family friend after she had surgery. She loved them! She said they were one of the best flowers she has ever received! Thank you Della's for always providing the best service and flowers!
Date: Sep 29, 2021
Name: Patrick T

State/Province:WI

First time order to brighten the day of my hard working boss. She was over the moon with the quality of the arrangement. The addition of the chocolate may have helped boost that rating... just saying ;) She also got a follow-up call confirming receipt after the flowers were left at her door. Classy! Ordering process also could not have been easier - love the same day/next day delivery options and Apple Pay at checkout. Thank you for your great service and attention to detail! I'll definitely order from you again!
Date: Sep 22, 2021
Name: Denise S

State/Province:MN

My cousin sent me a photo of the flowers I ordered for her birthday and they were lovely. She was thrilled with them and the candy. Thank you.
Kris's Reply:
Date: Sep 24, 2021, 11:52 am

Thank you so much for taking the time to give us this awesome feedback. We appreciate it so much!
Date: Sep 11, 2021
Name: Scott C

State/Province:PA

The arrangement was so beautiful! It was very affordable.
Kris's Reply:
Date: Sep 24, 2021, 11:51 am

Thank You so much for taking the time to give us this nice review!
Date: Sep 07, 2021
Name: Judy M

State/Province:MI

Smooth and simple!
Kris's Reply:
Date: Sep 24, 2021, 11:50 am

Thank You so much!!!
Date: Aug 27, 2021
Name: Sheila and Bob S

State/Province:MI

Beautiful bouquet of yellow daisies. Sender tried for white daisies but they weren’t available. Every order from you has been lovely. Thank you!
Date: Aug 03, 2021
Name: Jennifer V

State/Province:TX

I sent flowers to my aunt who lives in Troy. She has texted me on multiple days to say how gorgeous the flowers are and they lasted for well over a week. She was so pleased, she says she’s going to use Della’s for her next flower order!
Date: Jun 25, 2021
Name: Alyssa C

State/Province:MI

A truly earned 5 star review. This shop was very easy to communicate as I was trying to send flowers to the hospital and waiting for my loved one to leave the ICU so their room could accept flowers. Not only was the service great but the bouquet was stunning. My parents said all the hospital staff were commenting on the beautiful and unique flowers in the arrangement. I would highly recommend buying flowers from this shop.
Kris's Reply:
Date: Jun 25, 2021, 8:35 am

Thank you so much for this great review! We appreciate it very much. glad you were so happy!!! We really put a lot of effort into our service and its nice to know that it is so appreciated. thank you again!
Date: May 31, 2021
Name: william L

State/Province:MI

As always, Jenny and the folks at Della's Maple Lane Florist do such a great job with not only their beautiful arrangements, but they provide personal attention and professional service. I always get great reactions to their arrangements, which makes me look good...hahaha. Thanks!
Jenny's Reply:
Date: Jun 12, 2021, 11:38 am

Thank you so much Bill! It's always a pleasure and we really appreciate you!
Date: May 23, 2021
Name: Shannon M

State/Province:MI

Always beautiful arrangements from Della's. It's my family's first choice for flowers. My mom loved her mother's day bouquet.
Kris's Reply:
Date: May 23, 2021, 11:05 am

Thank you for taking the time to let us know. You selected a very beautiful arrangement that had beautiful flowers, so you also deserve the credit!! thanks so much for the 5 stars!!!
Date: May 23, 2021
Name: Rosemary J

State/Province:FL

My friend was very impressed with her flowers
Kris's Reply:
Date: May 23, 2021, 11:03 am

Hi, you picked one of our most popular arrangements, the colors and flowers are so bright and pretty! thank you for the review, it makes our day!!!
Date: May 23, 2021
Name: Martin H

State/Province:MI

Always the best flowers! It’s the only place I will order from. Every time the flowers are perfect, look beautiful and make my wife cry. Thank you for providing such great service.
Kris's Reply:
Date: May 23, 2021, 11:01 am

thank you so much for taking the time to give us this review, we appreciate it so much!
Date: May 22, 2021
Name: Joeanna R

State/Province:OH

Your flowers are always so beautiful! I live in Ohio and I order flowers from you for my daughter and she is never disappointed in your arrangements!
Kris's Reply:
Date: May 23, 2021, 11:07 am

Thank you so much for letting us know! We try very hard to put our heart into every order. It makes us happy to see how happy our flowers make people feel. Thanks again for the 5 stars! it keeps us working hard and we are thankful.
Date: May 21, 2021
Name: Karin H

State/Province:MI

Could not be happier with the service and creativity of the staff at Della’s. They handled my moms funeral in Feb as well as the flower arrangement we wanted for a friend. We won’t use anyone else.
Kris's Reply:
Date: May 23, 2021, 11:12 am

Wow thanks!!! Your comments are so nice and we totally appreciate them. Thank you for your trust, every order is important to us, but especially for sympathy, we always do our best in that department. Thank you so much again!!!
Date: May 21, 2021
Name: Dennis M

State/Province:MI

My wife was very impressed with the flowers.
Kris's Reply:
Date: May 23, 2021, 11:09 am

Thank you so much! The tropical flowers are stunning and you made a great choice! We appreciate you taking the time to give us this lovely review!!!!
Date: May 19, 2021
Name: Alexa M

State/Province:VA

I wanted a local florist for my Mother’s Day bouquet for my mom. Over 10days later... flowers still blooming and looking wonderful. No issues with delivery or ordering even though I ordered late in the game. Super happy will absolutely order again!
Kris's Reply:
Date: May 23, 2021, 11:15 am

Always make sure you use a local florist to the recipient!! So many "fake" florists out there just trying to take the majority of your money, when you use a real shop, all the money goes into your gift and not into greedy pockets of "fake" florists!!!! Thankyou for the nice review!! we really appreciate it very much!!!!
Date: May 16, 2021
Name: Melanie A

State/Province:MI

Beautiful arrangement. Quick and courteous service.
Kris's Reply:
Date: May 23, 2021, 11:17 am

Thank you so much for the lovely review!! We appreciate it very much!!!
Date: May 14, 2021
Name: Marie M

State/Province:MI

The lilies were not Peace lilies; they were so pungent that Marie had to place the flowers in her 2nd bedroom. It was a little disappointing to be honest since I spent almost $100.
Kris's Reply:
Date: May 23, 2021, 11:22 am

Hi, I am so sorry you were disappointed with your choice of flowers, the name of the arrangement is "Casa Blanca Lilys" which is what you received, white lilys in a vase (which are a little pricey) . Peace Lilys are a plant, with white peace lily blooms on them, which we also have. those can be found in the plant section of our website. I am sorry for the mix up, next time call us and we can help you remedy that problem. Thank you for your feedback.
Date: May 06, 2021
Name: Kim B

State/Province:MI

Excellent!!! Quality service
Date: May 05, 2021
Name: barry j

State/Province:MI

Della’s is consistently my go to for the best flower and gifting arrangements every time. Never disappointed and every time I am completely amazed at their products and service. I’ll never go anywhere else.
Date: May 04, 2021
Name: Yvonne J

State/Province:MI

They were the most beautiful arrangement. My wife love them. After I brought them home, we discovered a few petals came off,, you replace all the missing petals. Thank You
Date: May 01, 2021
Name: Lila D

State/Province:ON

Thank you for the beautiful basket of flowers they were lovely. Would definitely order again.
Kris's Reply:
Date: May 01, 2021, 7:16 pm

Thank you so much, we appreciate the nice review, it makes our day knowing we are making our customers happy!! Thanks again!!!
Date: Apr 23, 2021
Name: Vancy B

State/Province:MI

ordering was easy and the arrangement was extra special & beautiful Thank you!
Kris's Reply:
Date: Apr 24, 2021, 12:07 pm

Thank you so much for the review!! My heart sank however when I saw it was only 1 star, but then I read it and saw that it was a positive review and not 1 star because you were unhappy. We appreciate you taking the time to give us this positive feedback! It makes our Day!!!!
Date: Apr 22, 2021
Name: Chris M

State/Province:MI

Flowers were awesome. Delivered early, I liked that. She loved her flowers.
Kris's Reply:
Date: Apr 22, 2021, 8:30 am

Thank you so much for the awesome review! We appreciate you taking the time to let us know! This makes our day and we love happy customers. Thanks again!
Date: Apr 14, 2021
Name: Mary P

State/Province:MI

The flowers were beautiful.
Kris 's Reply:
Date: Apr 15, 2021, 10:08 am

Thank you very much for the great review. We sincerely appreciate that and it makes our day!! We strive to make beautiful flowers for every order. Thanks again!!!
Date: Apr 14, 2021
Name: Lloyd S

State/Province:MI

Had flowers delivered for a funeral, they were just beautiful!!!! Thank you so much!!
Kris's Reply:
Date: Apr 15, 2021, 10:07 am

Thank you so much!! We appreciate your positive feedback. Have a great day!
Date: Apr 14, 2021
Name: Stacie H

State/Province:MI

The peach flower heart wreath with surprise sunflowers were a beautiful arrangement at my moms funeral service. I thought the flowers and arrangement would have been small but I was delighted to see not only the wreath was full but the height and size was perfect and I’m very pleased with the outcome and the professional service I received from Della’s Maple Lane Florist. I will definitely be coming back to place new orders in the future. Thank you to all of the staff and employees at Dell’s
Kris's Reply:
Date: Apr 15, 2021, 10:06 am

Thank you so much for that lovely compliment and review. We sincerely appreciate you taking the time to do that. Thank you again!!!
Stacie's Reply:
Date: Apr 15, 2021, 1:35 pm

Great service deserves honest and good recognition. Keep up the wonderful service and great work you guys are doing. I’ll definitely be a returning customer ????
Date: Apr 12, 2021
Name: Marie L

State/Province:NY

I placed the order today - flowers arrived just a few hours later, perfect timing AND the arrangement is beautiful - gorgeous colorful spring flowers. Very happy.
Kris 's Reply:
Date: Apr 15, 2021, 10:13 am

Thank you so much for taking the time to give us this 5 star review, it is so important to us to keep up our good reputation and make people like you happy. That is exactly why we do what we do. We sincerely appreciate it very much!!! Have a great day.
Date: Apr 12, 2021
Name: Christine S

State/Province:MI

Sorry about all the posts that said the same thing. When I sent the first one and it didn't show up I thought I did something wrong so I sent another one that didn't show up and now I see that all three of them are here. Anyways, not trying to take up space just wanted to explain why there were three. Thanks again!
Kris's Reply:
Date: Apr 15, 2021, 10:11 am

You are fine!!! we appreciate that you were so persistent in making sure you were amending your original review. I appreciate all that effort more than you know!! Thank you again for letting us help you and correct our mistake. Have a great day!! look forward to helping you again.
Date: Apr 11, 2021
Name: Christine S

State/Province:MI

I left a previous message and I want to rectify that. I received a call from Brian, and explained my disappointment. He went above and beyond to take care of my concern. I always love the fresh cut roses my husband buys from Della’s and we have made them our favorite florist. Thank you again Brian for your care, concern and help!
Kris's Reply:
Date: Apr 11, 2021, 1:29 pm

Thank you so much for letting us make this right for you!! We never want someone to go away disappointed and we appreciate you reaching out to us!!
Date: Apr 10, 2021
Name: Christine S

State/Province:MI

I like Della's Florist and what I ordered to be sent was not what the person I sent it to received. I was not notified that the exact arrangement with the smiley face pot would not be what was delivered. The yellow flowers in a white basket is what they received. It was nice but not what I ordered. I guess the service Della's uses must do their own thing. Sad, the smiley face was what I wanted them to have to cheer them up!
Kris's Reply:
Date: Apr 11, 2021, 1:31 pm

Thank you for letting us know!!! Thank you for allowing us to fix our mistake!
Date: Apr 10, 2021
Name: Christine S

State/Province:MI

I left a previous message and I want to rectify that. I received a call from Brian, and explained my disappointment. He went above and beyond to take care of my concern. I always love the fresh cut roses my husband buys from Della’s and we have made them our favorite florist. Thank you again Brian for your care, concern and help!
Kris's Reply:
Date: Apr 11, 2021, 1:34 pm

Thank you again!!!
Date: Apr 09, 2021
Name: Ann M

State/Province:MI

I loved my experience with Della's Maple Lane Florist. They are quick to deliver and the flowers are fresh, beautiful and look just like the picture!
Kris's Reply:
Date: Apr 11, 2021, 1:33 pm

Thank you so much!! We try hard to make it look like what is pictured on our website, or more beautiful. We appreciate you taking the time to let us know!!!
Date: Mar 20, 2021
Name: Danielle T

State/Province:TX

Great thank you!!!!
Kris's Reply:
Date: Mar 20, 2021, 6:10 pm

Thank you for the 5 star review! We truly appreciate that!!
Date: Mar 11, 2021
Name: charles n

State/Province:MI

I love this florist. They never cease to amaze me with their arrangements. Started as a customer in 2009 and this is the ONLY place I will go. I live 30 miles away and still make the drive every time.
Kris's Reply:
Date: Mar 11, 2021, 10:23 am

Wow! That's quite a compliment, thank you so much. We appreciate you so much. Have a great day!!
Date: Mar 05, 2021
Name: James C

State/Province:MI

The arrangement was beautiful the wind chime was a great idea for the family.
Kris's Reply:
Date: Mar 06, 2021, 5:34 pm

Thank you so much for taking the time to give us this wonderful review!! We Truly appreciate it and it makes us very happy. Thanks again!!!!!!
Date: Feb 28, 2021
Name: Leon G

State/Province:MI

PHENOMINAL
Kris's Reply:
Date: Feb 28, 2021, 4:22 pm

Wow, thank you. That's about as good of a compliment as you can get! We truly appreciate you taking the time to give us this nice review. thanks again!!!
Date: Feb 27, 2021
Name: Mark M

State/Province:MI

Great price and service as always. Tell Nathan Mark said Hi, hope alls well with the family and businesses.
Kris's Reply:
Date: Feb 27, 2021, 9:49 am

Hi Mark! I will tell Nathan hi! Everything is well with us! Thank you very much for the nice review we really appreciate it so much!!!
Date: Feb 27, 2021
Name: Marty H

State/Province:MI

Always the best and most beautiful flowers! The only place I will order from. Thank you!
Kris's Reply:
Date: Feb 27, 2021, 9:47 am

Thank you so much for taking the time to give us this 5 star review!! we really appreciate it.
Date: Feb 27, 2021
Name: Neil M

State/Province:MI

Flowers delivered on time, bouquet absolutely stunning.
Kris's Reply:
Date: Feb 27, 2021, 11:43 am

Wow, thank you!! We try very hard to get it all right and on time! Thank you for taking the time to let us know, we truly appreciate it! Have a great day!
Date: Feb 27, 2021
Name: Chris E

State/Province:MI

I had a great experience, as always.
Kris's Reply:
Date: Feb 27, 2021, 3:55 pm

Thank you so much for taking the time to give us this great review!!! It really means a lot to us, especially on a very busy holiday such as Valentine's Day! Thank you again and enjoy your day!!
Date: Feb 22, 2021
Name: Susan P

State/Province:MI

I never saw the arrangement that was sent to my Aunt, but she said they were beautiful and it put a smile on her face! She lives in an assistant living facility and has been in lockdown for a year now and feeling a little depressed. These flowers were a ray of sunshine for her!!
Kris's Reply:
Date: Feb 27, 2021, 9:54 am

Thank you so much!! It is amazing what a bouquet of beautiful flowers can do for someone's spirit!! Thank you for sending a ray of sunshine to make your Aunt's day special!! We also appreciate you taking the time to give us this great review!!! Thanks again!!!!
Date: Feb 22, 2021
Name: Laura B

State/Province:MI

I am so pleased with this florist. We ordered flowers for my 9 year old to be delivered on Valentine's day and I picked, what I thought was a small, cute vase of roses with a teddy bear. I was so pleasantly surprised when it arrived! It was larger than expected and the roses are so vibrant and beautiful. Valentine's day was over a week ago and they still look gorgeous. I highly recommend this florist, great quality and reasonable prices.
Kris's Reply:
Date: Feb 27, 2021, 9:52 am

Thank you so much! Our flowers do last quite a while because we use the best products and techniques to process our flowers and as you can see it really makes a difference. We don't cut corners. We appreciate you taking the time to give us this great review, thanks again!!!!
Date: Feb 20, 2021
Name: Melissa W

State/Province:MI

Can not compare to any other! Flowers and that chocolate! Omg!! I don’t go anywhere else. Worth it always
Kris's Reply:
Date: Feb 27, 2021, 9:57 am

thank you so much for this great feedback!! and yes, THAT CHOCOLATE!!! we love it too, everybody that try's it always comes back for more, DeBrand Chocolate is very high quality and delicious!!! Have a great day!!!
Date: Feb 14, 2021
Name: LEON G

State/Province:MI

EXCEPTIONAL AS ALWAYS-ORCHIDS MAGNIFICENT-ROSES PERFECT
Kris's Reply:
Date: Feb 27, 2021, 10:00 am

Thank you for your review!! You purchased an exquisite arrangement!! The orchid lasts so long and is a step up from the "norm". We are so happy you loved it that makes our day! We appreciate you!
Date: Feb 13, 2021
Name: JEFFREY B

State/Province:MI

Always my first and only choice!
Kris's Reply:
Date: Feb 27, 2021, 10:02 am

Thank you for trusting us with your very important order! We go out of our way to take great care of our customers and we appreciate the positive feedback so much. Thanks again!
Date: Feb 11, 2021
Name: Sue T

State/Province:MI

Flowers are great!
Date: Feb 05, 2021
Name: Monika G

State/Province:MI

Wonderful job! Despite some of the flowers being out of season, it still looked beautiful!
Date: Jan 30, 2021
Name: Ann C

State/Province:MI

The happy bouquet was joyful and great! I recommend including the balloon. It was a great addition.
Kris's Reply:
Date: Jan 31, 2021, 10:21 am

Thank you so much!!!!
Date: Jan 22, 2021
Name: william L

State/Province:MI

The recipient was blown away by the arrangement. That's why I chose Della's Maple Lane Florist in the first place. They always do top notch arrangements, and the service is impeccable. Thanks!
Kris's Reply:
Date: Jan 31, 2021, 10:21 am

Thank you so much!!!
Date: Jan 20, 2021
Name: Janavee H

State/Province:KY

1-18-2021 I ordered flowers and a Teddy bear for a young friend. Lexie assisted me with my order. She went above and beyond what I expected to be sure my order was to my satisfaction and it was beautiful. I had never ordered from this shop before, but If I ever need to order again I will be confident that the arrangement will be just what I am proud to send.
Kris's Reply:
Date: Jan 31, 2021, 10:22 am

Thank you very much!!! Lexa is very new and she has done a great job so far, and this really boosts her confidence. Thanks again!
Date: Jan 12, 2021
Name: D R

State/Province:FL

Della’s always sends beautiful arrangements. I highly recommend them.
Date: Jan 07, 2021
Name: Thomas P

State/Province:MD

Both recipients LOVED their centerpieces. They sent us photos and the were beautiful! There was a problem with one of the deliveries but we got a phone call asking for another way to make contact and got it done. We always call Della's. They never disappoint!
Date: Jan 02, 2021
Name: Faye R

State/Province:AL

Lovely arrangements! The most beautiful flowers I have ever sent to my Mom.
Kris's Reply:
Date: Jan 02, 2021, 10:41 am

Thank you so very much for taking the time out to write this review! It makes our day to have our happy customers!! Thanks again!
Date: Dec 29, 2020
Name: Susan M

State/Province:MI

The flowers were spectacular !
Date: Dec 12, 2020
Name: Tracy Z

State/Province:IL

Flowers were beautiful and would recommend this florist.
Kris's Reply:
Date: Dec 23, 2020, 5:41 pm

thank you so much!!! Merry Christmas.
Date: Dec 09, 2020
Name: Frank F

State/Province:MI

The flowers were beautiful, what I wanted and very fresh, My mother is still enjoying the longer lasting flowers nearly two weeks later. The delivery man was exceptional as he knocked on the door and assisted my mother in receiving the flowers. Finally, he called me to let me know that she received them. We have been long time customers and will continue to be,
Date: Dec 08, 2020
Name: Neil M

State/Province:MI

The arrangement was ready on time, and completely stunning.
Kris's Reply:
Date: Dec 08, 2020, 9:42 am

Thank you very much for taking the time to give us this lovely review! We Love our customers happy!!
Date: Dec 04, 2020
Name: Ace E

State/Province:MI

The flowers were nice but looked nothing like the picture of what I ordered... delivery was quick!
Kris's Reply:
Date: Dec 08, 2020, 9:50 am

I am sorry that you were disappointed in the arrangement in comparison to the picture you saw. The things that were similar was it was in a same size basket, and the snapdragons & alstromeria were the same as the picture. We had to substitute some of the other flowers, in which case we make sure to exceed the value of those substitutions. It is impossible to carry every flower in every color for every arrangement on our website, but we do try very hard to achieve a similar look and feeling of the picture.
Date: Nov 21, 2020
Name: Tammi E

State/Province:MI

Thank you so much for the wonderful job you did! I have had some disappointments in the past with other florists ordering over the phone but you went beyond my expectations. First time customer and I don't expect it to be the last.
Kris's Reply:
Date: Nov 28, 2020, 3:30 pm

Thank you so much for taking the time to let us know!! We appreciate positive feedback so much. And if you were to ever be disappointed please let us know....We will make it right. But we try very hard to give you the best the 1st time!!
Date: Nov 09, 2020
Name: Christopher B

State/Province:MI

The flowers were beautiful. I gave you hardly any notice and you delivered. My wife was thrilled ! I recommend Della’s to all!
Kris's Reply:
Date: Nov 16, 2020, 12:47 pm

Thank you so much for taking the time out to give us this great review!! We will always do what we can for our customers, thank you for recognizing our efforts!!!! Have a great day!
Date: Nov 05, 2020
Name: Patricia R

State/Province:MI

11/1 delivery- I specifically ordered from a florist local to the delivery area instead of just online. I was disappointed that the "Orange Sunset" wasn't orange at all. The whole point being that it would reflect the season. Knowing that I could go to Costco and make a better selection for $20 is very disappointing.
Date: Oct 23, 2020
Name: Cheryl P

State/Province:MI

The flowers were absolutely beautiful, more than what I had hoped for.
kris's Reply:
Date: Nov 05, 2020, 11:12 am

Thank you so much for taking the time to let us know. We really appreciate it!!
Date: Oct 22, 2020
Name: Jehad A

State/Province:MI

Flowers were very nice. Just surprised delivery was so late in the day when the office is just around the corner.
Kris 's Reply:
Date: Nov 05, 2020, 12:30 pm

I am sorry it was not delivered in the morning for you. I agree it is right around the corner from us and we certainly could have done that for you. There were a lot of deliveries that particular day. Please just request an AM delivery in the special instructions part of the order, or give us a quick call after you place your order and we will do all we can to accommodate your request. We deliver all over Troy all day long, and can do it when you need it done, Just tell us!!!! please give us the heads up next time and we will do it early!!!
Date: Oct 15, 2020
Name: Theresa P

State/Province:MI

I am speechless at the most beautiful flower arrangement my boss received from Della's for Boss's Day! When I ordered them online; they looked beautiful, but in person, they were stunning! Great job Della's
Kris's Reply:
Date: Oct 15, 2020, 3:47 pm

Wow, thank you so much!!! You've made our day over here!! Thank you for taking the time to let us know, we truly appreciate it!!!!
Date: Sep 03, 2020
Name: Patrick M

State/Province:MI

Excellent service!
Date: Aug 26, 2020
Name: Denise H

State/Province:MI

Beautiful arrangement that arrived on time.
Date: Jul 27, 2020
Name: John E

State/Province:MI

The arrangement was perfect. Just beautiful. Thank you so much!
Kris's Reply:
Date: Aug 09, 2020, 12:24 pm

Thank you so much for your great review! We appreciate it very much and it makes our day when we hear from our happy customers. Without you, we are nothing!! Thanks again!!!!!!
Date: Jul 27, 2020
Name: Vera C

State/Province:MI

Thank you so much Della Florist for the beautiful cross arraignment for my uncle. It was such short notice & you guys did an amazing job. Also was delivered when promised. Will use you again & again!!
Kris's Reply:
Date: Aug 09, 2020, 12:21 pm

Thank you so much for your kind words! It was my pleasure to make that, funeral work is my specialty! You made our day with the phone call and this review. Thank you again!!!!
Date: Jun 23, 2020
Name: Mike and Susan O

State/Province:MI

Such a lovely arrangement for our 50th wedding anniversary.
Date: Jun 20, 2020
Name: Jane S

State/Province:ON

I ordered from Windsor for my best friends 50th Wedding Anniversary The flowers were beautiful and thank you for adding the special affects . You did a great job.
Date: May 28, 2020
Name: Faith W

State/Province:MI

The price was reasonable and the delivery was very fast! The flowers were beautifully arranged. Really pleased with this service! My friend really enjoyed her flowers!!
Date: May 28, 2020
Name: patty S

State/Province:MI

the flowers were gorgeous!!!
Date: May 26, 2020
Name: Denise H

State/Province:MI

The flowers were delivered on time and were beautiful.
Date: May 24, 2020
Name: Charles S

State/Province:MI

Beautiful flowers.
Kris's Reply:
Date: May 24, 2020, 12:21 pm

Thank you for the review, we appreciate it very much!!!!
Date: May 24, 2020
Name: Rama I

State/Province:ON

The shopping experience online was very easy and straight forward. The delivery was made on time and the flowers and card put together wonderfully. I am so thankful for Della's Maple Lane, I have ordered with them twice and they are always exceptional. Thank you.
Kris's Reply:
Date: May 24, 2020, 12:20 pm

Thank you for taking the time to give us this awesome review!! it is much appreciated and makes our day. thanks!!
Date: May 24, 2020
Name: Katie F

State/Province:MI

I would highly recommend Della's to anyone. They created a beautiful arrangement that my mother absolutely loved and they were responsive and prompt, even during a global pandemic! I was very impressed, and will absolutely shop here again. The only thing, which I think maybe I missed when ordering, is that the flowers I ordered did not come in a vase, though I thought they did. It was pictured with a vase and I thought I bought the size that said it would come with a vase, but again, maybe I just misread the web page.
Kris's Reply:
Date: May 24, 2020, 12:19 pm

Hi and thank you for your beautiful review!! I am sorry about the mix up on the vase, it is possible we forgot to put in??? the next time you order please bring that to our attention and I'd like to make it up to you! thank you again, mention my name, KRis, and no vase and I'll beef up the next one for you!!!
Date: May 24, 2020
Name: Howard F

State/Province:MI

Excellent flowers and curb side was efficient-y’all are the greatest, even in pandemic times
Kris's Reply:
Date: May 26, 2020, 10:44 am

Awe, thank you so much!!! We're really trying hard to adjust and cope, just like everyone! Thank you for the nice review, we truly appreciate it!
Date: May 23, 2020
Name: Kathleen S

State/Province:MI

The flowers I ordered for my daughter for Mother’s Day were beautiful and the arrangement was so pretty and they’re still looking good, many days after receiving them.
Kris's Reply:
Date: May 23, 2020, 10:38 am

That's wonderful news, thanks for letting us know!!! It makes us happy that our flowers last so long. We do take extra measures in that department, so it is nice to hear how great they last!! Thank you for taking the time to give us this great review, we appreciate it very much!
Date: May 23, 2020
Name: LAURA C

State/Province:MI

Friendly customer service and safe social distancing measures in place. Not to mention, the flowers were beautiful and lasted forever. My mom loved them!
Kris's Reply:
Date: May 23, 2020, 10:33 am

Thank you so much for the kind words! The extra measures taken to operate in this situation made it more difficult, but happy customers like you made it all worth it! Thank you again!!!!!!
Date: May 23, 2020
Name: Lisa G

State/Province:MI

The bouquet was beautiful and remained for two weeks. Thank you for helping me make my mother so happy.
Kris's Reply:
Date: May 23, 2020, 10:30 am

Thank you for the lovely review! Nothing made us happier than to be open for Mother's Day this year, it meant a lot to everyone!!! Its nice to hear our flowers last so long!! Thanks again!
Date: May 23, 2020
Name: Charles N

State/Province:MI

Flowers looked GREAT upon pickup, didn't stay alive as long as I had hoped. While they were alive they looked stunning.
Kris's Reply:
Date: May 23, 2020, 10:27 am

Thank you for the 5 star review, but I wished the flowers lasted a little bit for you and that is not acceptable to us, we would really like to make another for you if you would allow us to. please let us know when you could pick one up!
Date: May 23, 2020
Name: Donald D

State/Province:MI

Gorgeous flowers, order perfect, lasted long time!
Kris's Reply:
Date: May 23, 2020, 10:25 am

Thank you so much, we appreciate your kind words!!! Thanks for your support we appreciate it so much!
Date: May 23, 2020
Name: JEFFREY B

State/Province:MI

My mother loved the "Stargazer Garden" bouquet! It was a a wonderful choice for Mother's Day! Outstanding customer service, as usual!!
Kris's Reply:
Date: May 23, 2020, 10:24 am

Thank you so much!!! We appreciate the positive feedback more than you know!!!!! Thank God we were able to be open for Mother's day....all the moms really appreciated the flowers more than usual this year!!!!
Date: May 23, 2020
Name: Craig A

State/Province:MI

On time delivery product as ordered and growing nicely !
KRis's Reply:
Date: May 23, 2020, 10:21 am

Hi, thank you for your awesome review!!! Enjoy the Michigan Planter, its very popular and we ran out of them!!! Getting more this week!
Date: May 23, 2020
Name: THOMAS S

State/Province:MI

My wife enjoyed the flowers very much. They were expertly arranged and lasted quite a long time
Kris's Reply:
Date: May 23, 2020, 10:29 am

Thank you so much, we appreciate the compliments and they mean a lot to us!!! We love our customers to be happy!!! Thanks again!
Date: May 22, 2020
Name: Christina G

State/Province:MI

My Mom’s flower bouquet was GORGEOUS! It has been 2 weeks, and it’s still going strong.
Kris's Reply:
Date: May 22, 2020, 11:00 am

That is wonderful! We are happy to hear that. Also happy to hear she is watering the arrangement also, that definitely helps them last too!!! thank you for your wonderful review!
Date: May 22, 2020
Name: Antoinette B

State/Province:MI

The bouquet I ordered wasn't the same as delivered. $85 for flowers is a bit excessive. However my Mom was very happy so that is what matters.
Kris's Reply:
Date: May 22, 2020, 11:02 am

We have contacted you to resolve any disappointment in your order! We hope to hear from you so we can resolve the issue! Thank you for your comments, we try hard to make sure we do things right and to your satisfaction!
Date: May 22, 2020
Name: Gina P

State/Province:UT

Delivery was prompt. However, from the picture sent by the recipient, it looked like the happy face "mug" was not included, just the flowers and little balloon. I was a little disappointed in that.
Kris's Reply:
Date: May 22, 2020, 11:03 am

We have contacted you regarding this, we hope it was just an oversight, but if not, we WILL make it right! Thank you for letting us know.
Gina P's Reply:
Date: May 22, 2020, 6:49 pm

Yes, the picture was taken without the bowl. The bowl was included. Thank you for the great service, response and follow up.
Kris's Reply:
Date: May 23, 2020, 10:39 am

Thank you for letting us know!!!! I am happy that is all worked out.
Date: May 20, 2020
Name: CHRISTIAN S

State/Province:ON

EXCELLENT, RELIABLE, TRUSTWORTHY, BEAUTIFUL ARRANGEMENT
Kris's Reply:
Date: May 22, 2020, 10:59 am

Wow! thank you so much for this wonderful review!!!! We appreciate it more than you know!
Date: May 11, 2020
Name: Libby J

State/Province:MI

best looking flowers ever
Kris's Reply:
Date: May 13, 2020, 11:53 am

Thank you so much for your kind words! we truly appreciate it!!!!!
Date: May 09, 2020
Name: Ruslana L

State/Province:MI

Beautiful flowers for Mother’s Day! It is the cutest, the loveliest arrangement- Sugar Cube. Fast service and curbside pickup. Thank you.
Date: Apr 14, 2020
Name: Brittany A

State/Province:MI

Beautiful flowers!!
Date: Mar 30, 2020
Name: John C

State/Province:MI

Professional and very personable
Kris's Reply:
Date: Mar 30, 2020, 1:41 pm

Thank you so very much!!!
Date: Mar 17, 2020
Name: Luanne B

State/Province:TN

Lovely and fresh! Lasted a long time! Thank you
Kris's Reply:
Date: Mar 17, 2020, 12:53 pm

Thank you for your 5 star review, we appreciate it very much!!!!! Have a great day!
Date: Mar 07, 2020
Name: Cynthia R

State/Province:MI

It was beautiful. Thank you.
Kris's Reply:
Date: Mar 17, 2020, 12:56 pm

Thank you for your 5 star review! We truly appreciate it and thank you for taking the time out to do it! Have a great day!
Date: Mar 06, 2020
Name: JEFFREY B

State/Province:MI

Della's Maple Lane has been my Florist of choice for more than 10 years, and I've received no less than OUTSTANDING service every time!!
Date: Feb 27, 2020
Name: Shuja R

State/Province:TX

This was the best flower shopping experience I had. These people are so loving and caring. They service you at a personal level not at a customer level. Their flowers are so beautiful and fresh. Their delivery service is also unbelievable. They did so many changes to their regular order for me without any problem and without any extra charge. I will definitely order again from them. Thanks.
Date: Feb 17, 2020
Name: Kathy B

State/Province:TN

The arrangement was beautiful, thank you so much.
Kris's Reply:
Date: Feb 18, 2020, 9:37 am

Thank you for the lovely review! We appreciate you taking the time to do it!! Glad you enjoyed the flowers. Have a great Day and thanks again!!
Date: Feb 15, 2020
Name: Tonya J

State/Province:MI

The flower arrangement I ordered was delivered on time and was beautiful. I am very happy with Dellas
Kris's Reply:
Date: Feb 18, 2020, 9:42 am

Thank you for your 5 star review! We really try hard to take care of every order and get it there on time, even when its Valentines Day! We appreciate you taking the time to give us this great review!! Thanks again!
Date: Feb 12, 2020
Name: Carrie B

State/Province:MI

I placed an order at 9 am and it was recieved by noon same day. My friend loved their basket and the staff was so friendly and helpful when I called to check the status. Really pleasant experience!
Kris's Reply:
Date: Feb 18, 2020, 9:44 am

Thank you for the great review! We try hard to get our deliveries out quickly and beautifully! We appreciate you taking the time to let us know we did a good job for you! It makes our day to read these. Thanks again!!!
Date: Feb 03, 2020
Name: Nora M

State/Province:MI

Friends ordered flowers as a surprise after a particularly ridiculous week and they were absolutely beautiful!
Date: Jan 16, 2020
Name: J T

State/Province:MI

Arrangement was beautiful and the delivered timely. It was perfect
Date: Jan 07, 2020
Name: Rachel H

State/Province:MI

A huge thank you to Brian and the staff! You did the flowers for both my daughter's weddings, their showers and my wedding - all within the last 13 months. The arrangements were beautiful, the quality of the flowers was perfect and the help and you gave us in choosing the types of flowers was amazing. We received so many compliments about the flowers at the various events - everyone loved them! I would highly recommend Della's and hope to use them again soon. Thank you for everything!
Date: Jan 07, 2020
Name: Kathleen H

State/Province:IL

Ordering was easy. Delivery was prompt and person who received the flowers loved them.
Date: Jan 07, 2020
Name: Marie L

State/Province:NY

Thank you for receiving my order so close to Xmas and delivering on the desired date. From the photo shared, the arrangement looked adorable and the recipients were quite happy. Happy New Year!
Date: Jan 06, 2020
Name: Helen D

State/Province:MI

IT WAS SIMPLY BEAUTIFUL !!! SHE LOVED IT~ THANK YOU FOR ALWAYS CREATING THE PERFECT ARRANGEMENT~
Kris's Reply:
Date: Jan 07, 2020, 9:12 am

thank you for your perfect review! we love creating lovely arrangements for our customers!!!
Date: Jan 06, 2020
Name: Deborah P

State/Province:MI

Very pleased. I recently moved to the area. Drove past Della's Maple Lane Florist and wanted to send a Thanksgiving arrangement to a friend. Based on reviews I read, I ordered from Della's. The arrangement was beautiful. My friend sent me a picture of it and she said the flowers were beautiful and fresh. So when I wanted to send a Christmas arrangement to a family member I went with Della's again. I couldn't be more pleased with the service and the quality they provide. Thank you.
Date: Jan 02, 2020
Name: Hannah S

State/Province:MI

Ordered flowers for a friends birthday 1-2 days beforehand and immediately heard from Della’s with flower options and to confirm my delivery information. The arrangement looked beautiful for such a long time and my friend loved it!
Kris's Reply:
Date: Jan 07, 2020, 8:56 am

thank you for your awesome feedback! We appreciate it very much!!!
Date: Dec 26, 2019
Name: Susan H

State/Province:MI

beautiful arrangement
Kris's Reply:
Date: Jan 07, 2020, 8:55 am

thank you for your great 5 star review, we appreciate it!!
Date: Nov 18, 2019
Name: Lillian F

State/Province:VA

Although I live in Virginia and was not able to physically see the flowers. But the overwhelming positive comments I received on how beautiful the arrangements were absolutely reassuring that I will to order flowers from Della’s Maple Lane Florist. Thank you.
Kris's Reply:
Date: Nov 19, 2019, 10:23 am

Thank you very much for taking the time to give us this wonderful review, we truly appreciate it!!!! have a great day.
Kris's Reply:
Date: Nov 19, 2019, 10:23 am

Thank you very much for taking the time to give us this wonderful review, we truly appreciate it!!!! have a great day.
Date: Nov 18, 2019
Name: Helen D

State/Province:MI

Again, the Angel statue was just stunning. You outdid yourself again, especially getting the arrangement to the funeral home when I had ordered the night before. thank you so much for your great service every time!! Helen
Kris's Reply:
Date: Nov 19, 2019, 10:22 am

Thank you very much for taking the time to give us this wonderful review, we truly appreciate it!!!! have a great day.
Date: Nov 15, 2019
Name: Helen D

State/Province:MI

I have ordered from you for the past 5 years. The first time I was so impressed with the quality and beauty of your service. I will continue to order from you as long as the destination is within your route. Thank you so much for the beauty you create~ Helen Delacruz
Kris's Reply:
Date: Nov 19, 2019, 10:25 am

Thank you so much, we appreciate that. We deliver to most cities in the Metro Detroit area (130 cities) So our area is pretty large. We try very hard to take great care of our customers. Thankyou so much!!!!!!
Date: Oct 10, 2019
Name: Christopher N

State/Province:OH

The recipient, my sister, said the arrangement was beautiful and very fresh. Thank you!
Date: Oct 02, 2019
Name: Wendy B

State/Province:ON

Thank you very much for a wonderful and well received arrangement. Due to the out-of-town order I was concerned, however your service and flowers were great. Thank you once again.
Date: Oct 01, 2019
Name: Martin H

State/Province:MI

Always the most beautiful flowers! The best flower shop around.
Date: Sep 30, 2019
Name: Sharlynn S

State/Province:FL

The flowers were beautiful, as always. I have ordered from Dellas for many years, and never been disappointed!
Date: Sep 30, 2019
Name: Amber H

State/Province:MI

Easy to order online, reliable, and plant was true to order specifications. TY!
Date: Sep 25, 2019
Name: Susan I

State/Province:MI

I was extremely pleased with the customer service during such a difficult time . I appreciate that someone called to check the details of my online order. The arrangement for my Fathers Memorial was over the top beautiful! Thank you Della's !!
Date: Sep 10, 2019
Name: Itha G

State/Province:MI

Great customer service every time. Beautiful flowers always.
Date: Aug 19, 2019
Name: Bradley B

State/Province:MI

Very nice arrangement. Better than as shown.
Date: Jul 19, 2019
Name: JEFFREY B

State/Province:MI

Great service 10 out of 10! Not my first choice, but my ONLY CHOICE!
Kris's Reply:
Date: Jul 19, 2019, 12:29 pm

WOW, a compliment like this surely makes our day!
Date: Jun 12, 2019
Name: Tom K

State/Province:MI

none
Date: Jun 12, 2019
Name: Steven R

State/Province:MI

Outstanding service on a consistent basis! My first-choice for florist needs and the confidence that things are taken care of each and every time!!
Date: Jun 09, 2019
Name: Deb K

State/Province:MI

Thank you for delivering a beautiful statue arrangement for a funeral service. It was truly lovely and the price was definitely reasonable for the high quality. I highly recommend you.
Date: May 25, 2019
Name: Tracie R

State/Province:MI

They are top notch. Always get more than I pay for and gorgeous!
Date: May 12, 2019
Name: Sophia S

State/Province:MI

I live out of state, so I was a little nervous about ordering flowers for my mom on mother’s day. But theses arrived on time and mom was thrilled with her flowers! I will be ordering from you again.
Date: Apr 30, 2019
Name: Elaine B

State/Province:MI

My order was handled promptly and delivered within a few hours. Very pleased.
Date: Apr 30, 2019
Name: Jean Robens D

State/Province:NY

I was very happy with the service. Beautiful flowers.
Date: Apr 23, 2019
Name: Peggy W

State/Province:MI

The arrangements donated to the Troy People Concerned fundraising event were absolutely beautiful and two weeks later are still in bloom-amazing! Thank you so much!!!
Date: Apr 17, 2019
Name: Kim S

State/Province:MI

Beautiful flowers and amazing arrangements and the people that you work with in the store are wonderful
Date: Apr 16, 2019
Name: Elaine B

State/Province:MI

I ordered an arrangement late afternoon and it was delivered just a couple hours later! Thank you for good service.
Date: Apr 11, 2019
Name: Barbara K

State/Province:MI

Never disappointed! Della's does a great job consistently. When talking about Della's to friends at work, I have never heard of a negative experience. Thank you for putting the effort and passion into what you love to do to provide an amazing service to others!
Date: Apr 03, 2019
Name: Kim S

State/Province:MI

Beautiful flowers, wonderful arrangements, wonderful staff
Date: Mar 25, 2019
Name: Mark F

State/Province:MI

Arrangement was beautiful and lasted a long time.
Date: Mar 25, 2019
Name: Andrew M

State/Province:MI

Loved it! The wife was super pleased and excited to have it all week of her Birthday week.
Date: Mar 25, 2019
Name: Mitch l

State/Province:MN

Beutiful and on time!
Date: Mar 14, 2019
Name: rene M

State/Province:MI

Always amazing and perfect. I know I can always rely on prompt delivery service and the quality of the flowers. Being a loyal customer for years and I will continue to be. Thank yiu
Date: Mar 14, 2019
Name: Evelyn B

State/Province:MI

Flowers were beautiful, colorful, and very well put together. This is the 3rd time I have rec'd flowers and they have all been great. They seem to last a long time also.
Date: Mar 11, 2019
Name: Cara T

State/Province:MI

Beautifully done arrangement. The arrangement was for just a bunch or a special flower I like and you folks did an outstanding job. Thanks!
Kris's Reply:
Date: Mar 12, 2019, 8:31 am

Thank you so much for letting us know how pleased you were. We appreciate it so much, and its a great start to our day!!
Date: Mar 03, 2019
Name: Neil M

State/Province:MI

They do beautiful arrangements, and timely delivery
Kris's Reply:
Date: Mar 05, 2019, 10:46 am

thank you for your positive review!! we appreciate it and work hard to get them.
Date: Feb 28, 2019
Name: Marty H

State/Province:MI

Always the most beautiful flowers. My wife loved them! Everyone at her job was so impressed. 2 weeks later the flowers are still looking amazing! Thank you!
Kris's Reply:
Date: Mar 05, 2019, 10:51 am

WOW, 2 weeks, that is awesome! and nothing makes you look better than impressed co-workers!! thank you for taking the time to give us this great review, we truly appreciate it!!!!
Date: Feb 28, 2019
Name: Mark H

State/Province:MI

My wife loved the flowers and they lasted a long time.
Kris's Reply:
Date: Mar 05, 2019, 10:47 am

Thank you so much, and we are glad to hear our flowers are lasting so long. we do a lot to secure fresh product as well as properly care for our flowers in the best way possible. thanks again for taking the time to let us know.
Date: Feb 28, 2019
Name: JEAN D

State/Province:NY

I was very pleased with the selection. My wife was very happy.
Kris's Reply:
Date: Mar 05, 2019, 10:49 am

thank you for the great review, we appreciate it very much. they say "Happy wife, Happy life!" glad you send flowers to show her how much you love her!!!
Date: Feb 23, 2019
Name: Qudsia L

State/Province:MI

Beautiful arrangement! Received a call before delivery to confirm someone would be home to receive it.
Kris's Reply:
Date: Feb 24, 2019, 1:51 pm

Thank you very much for the positive feedback! We really appreciate the time you took to write it, it means a lot. We are glad you enjoyed your gift of flowers!!!
Date: Feb 21, 2019
Name: Lauri D

State/Province:IL

My experience was exceptional. The flowers arrived when they were suppose to and they were beautiful !! Thank you and we will definitely use you again!!
Kris's Reply:
Date: Feb 24, 2019, 1:53 pm

Thank you so much for the positive review!! We appreciate you and the time you spent writing it, it means a lot to us!!! THANK YOU so much!!!
Date: Feb 14, 2019
Name: Darwin R

State/Province:MI

Top notch. Have used several times you have nailed it every time. Great job!
Date: Jan 28, 2019
Name: Patrice B

State/Province:MI

Beautiful arrangement. Nice presentation.
kris's Reply:
Date: Feb 04, 2019, 9:42 am

thank you so much!!!
Date: Jan 16, 2019
Name: Pam B

State/Province:FL

I called early afternoon to see if they could deliver that day and after she checked on driver availability and came back to take my order. When my recipient was not home, they redelivered to another location. This made for an unexpectant surprise even more. Such AWESOME customer service! and the flowers were spectacularly beautiful even for last minute! THANK YOU!
Date: Jan 05, 2019
Name: Brenda R

State/Province:TN

My aunt texted me a picture of her arrangement and it was awesome plus she loved it! Touchdown!!
Date: Jan 04, 2019
Name: Erin R

State/Province:PA

Everything from the online ordering process to delivery was seamless. I'm glad I found a florist close to my grandmother's house. I will be a repeat customer, for sure! Thank you!
Date: Jan 03, 2019
Name: Kary C

State/Province:MI

Gorgeous birthday flowers
Date: Dec 27, 2018
Name: Virginia T

State/Province:IL

I ordered from out of town not knowing your florist. The peace lily I ordered was beautiful. Thank you.
Kris's Reply:
Date: Dec 27, 2018, 8:33 am

thank you for letting us know! we appreciate positive feedback. Have a great day!!
Date: Dec 21, 2018
Name: Steven R

State/Province:MI

Dependable service and have alwasys been pleased with purchases.
Date: Dec 16, 2018
Name: Eileen C

State/Province:MI

5 stars the best a beautiful bouquet!!!
Date: Dec 14, 2018
Name: Kei C

State/Province:MI

Beautiful and amazing flowers
Date: Dec 13, 2018
Name: Tracie R

State/Province:MI

They went above and beyond. The best florists ever. Highly recommend!!
Kris's Reply:
Date: Dec 14, 2018, 9:36 am

Thank you so much for the positive feedback!!!
Date: Dec 05, 2018
Name: Helen D

State/Province:MI

Adrianne was so very helpful. I was having difficulty with our website at Avondale HS and she took the order over the phone and said she could have it to the funeral home by 2:00 that afternoon.
kris's Reply:
Date: Dec 14, 2018, 9:37 am

thank you for taking the time to give us this positive feedback! it really makes our day. Happy Holidays to you!
Date: Nov 20, 2018
Name: rene j

State/Province:MI

You guys are AWESOME!! Every order I have ordered from your establishment has always been perfect and delivered on time. Thank you so much for delivering great surprises and memories to my wife.
Date: Nov 19, 2018
Name: Lisa M

State/Province:MI

Flowers were exactly as expected and delivered in short notice. Five stars a the way!
Date: Oct 31, 2018
Name: Rachel C

State/Province:MI

Very speedy! I appreciated not having to worry about delivery being on time.
Date: Oct 12, 2018
Name: Bradley B

State/Province:MI

Very nice. Thanks
Date: Sep 26, 2018
Name: Donovan M

State/Province:TX

I ordered for same day delivery, flowers were delivered in about 2 hours and looked great.
Date: Sep 18, 2018
Name: PEGGY B

State/Province:MI

Very good service and arrangement(plant) was beautiful just like in pictures. Reasonably priced and local florist who's been there for years. Things I appreciate. Would definitely use them again.
Date: Aug 17, 2018
Name: Barbara C

State/Province:MI

Very good customer service and can always be counted on!
Date: Jul 30, 2018
Name: Jame C

State/Province:MI

Excellent quality and service!
Date: Jul 19, 2018
Name: Nola P

State/Province:MI

Everything I have ordered from you has been absolutely beautiful. This was no exception. Thank you
Date: Jul 19, 2018
Name: Jennifer H

State/Province:MI

Excellent quality!
Date: May 30, 2018
Name: Steven R

State/Province:MI

Excellent service and the products are beautiful. Very professional and cordial folks!
Date: May 29, 2018
Name: Ronald N

State/Province:MI

have been going to this florist shop for over 10 years now. always pleasant staff, fair prices, and numerous choices of flowers for the right occassion. will always return here
Date: May 25, 2018
Name: Tina J

State/Province:NC

Always order for mother’s day. Never disappointed !
Date: May 10, 2018
Name: PAMELA F

State/Province:MI

Our recipient was very pleased with the arrangement that was delivered, although I did not see this myself. Thank you.
Date: Apr 24, 2018
Name: Lauren D

State/Province:MI

I used Della's Maple Lane Florist for real flowers I needed for a cake I was making and was very thankful for all the help I received everytime I went into the shop. I will definatley be using them for all my flower needs in the near future.
Date: Apr 19, 2018
Name: Linda D

State/Province:MI

I called Della’s Maple Lane Florist to order an arrangement online. It was a beautiful arrangement and I wrote a review that I would use them again, and I did. Just as happy with my second order! Highly recommend!
Date: Apr 16, 2018
Name: Marie K

State/Province:MI

I love contemporary styled arrangements, especially Ikebana . My daughter new my tastes and found the right arrangement for my birthday at Della's. Just loved it !!!
Date: Apr 08, 2018
Name: Sheryl N

State/Province:MI

ordering on line was a breeze. arrangement is beautiful and much loved. i will continue to call DELLA'S MAPLE LANE FLORIST MY FLORIST.
Date: Apr 05, 2018
Name: Nola P

State/Province:MI

I just want to tell you thank you for the 3 different deliveries I've ordered in the last few months, Each and every one of them were exceptional! From funerals to birthday. They actually were beautiful and looked better than the pictures. Thank you very much, Nola
Date: Mar 08, 2018
Name: JEFFREY B

State/Province:MI

Della's Maple Lane Florist has been my Florist of choice for more than 10-years in having flowers delivered to my love ones in New Jersey.
Kris's Reply:
Date: Mar 26, 2018, 7:25 am

Thank you so much for taking the time to give us this awesome review!! we certainly appreciate it and will continue to do our best for you. Thanks again!!!
Date: Feb 28, 2018
Name: Jacob C

State/Province:MI

Outstanding customer service. Anytime I need flowers for a special occasion I choose Dellas. They always deliver on time and make beautiful arrangements! Thank you!
Kris's Reply:
Date: Mar 01, 2018, 9:21 am

thank you so much for taking the time to give us this great review! We appreciate it, and, it really does make our day!!
Date: Feb 28, 2018
Name: Iqbal M

State/Province:MI

Overall good service
Kris's Reply:
Date: Mar 01, 2018, 9:20 am

thank you so much!
Date: Feb 26, 2018
Name: Linda G

State/Province:MI

Very happy with arrangement. You never know what you’ll get when ordering online, but I am pleased with the order and if I need flowers in the area again I will definitely call Della’s!
Date: Feb 20, 2018
Name: Hannah C

State/Province:MI

I enjoyed the experience! My friend loved the flowers so much it made her cry :) Thank you so much!
Kris's Reply:
Date: Feb 20, 2018, 9:32 am

thank you so much for taking the time to give us your review, we appreciate it so very much!!!!!!!!!!!
Date: Feb 06, 2018
Name: Judith C

State/Province:MI

Great online service and a beautiful arrangement for my daughter I sent them to her place of business and it made her day!
kris's Reply:
Date: Feb 06, 2018, 10:52 am

thank you for the compliment and taking the time to post it!!! we appreciate it very much!!!
Date: Feb 05, 2018
Name: Jennifer H

State/Province:MI

Very nice!
Kris's Reply:
Date: Feb 06, 2018, 10:53 am

thank you so much for taking the time to post this, we appreciate it very much!!!!
Date: Jan 20, 2018
Name: sheryl n

State/Province:MI

on line ordering impossible. calling shop much better. arrangement delivered on time but not happy with it. order looked like missed matched colors. added flowers just to meet dollar amount spent. do not recommend this shop.
Kris's Reply:
Date: Jan 20, 2018, 6:53 pm

We are so sorry that the arrangement was not up to our usual standards and your expectations. However, we are very thankful that you gave us an opportunity to make this situation right! We try hard to never disappoint our customers, but when we do, we will take that opportunity to learn as well as make it good again!
sheryl nicholls's Reply:
Date: Jan 22, 2018, 1:56 pm

there may be no tears in heaven, but here on earth tears were flowing freely when the angel was delivered.  i can not thank you enough for your generosity. Della's Maple Lane Florist customer service IS the best i've ever encountered in my 61 years. may you prosper in this new year. once again, i thank you.
kris's Reply:
Date: Jan 27, 2018, 7:24 pm

thank you so much Sheryl!!!
Date: Jan 07, 2018
Name: Ioan L

State/Province:IT

Beau bouquet qui est resté fraîche plusieurs jours. Livraison prompte, y compris les jours fériés. Bravo et merci !
Kris's Reply:
Date: Jan 20, 2018, 6:54 pm

Not to sure what you said, but I am guessing its good with a 5 star review, thank you so much!!!
Date: Jan 04, 2018
Name: Christina A

State/Province:ON

The arrangement that was delivered on the 21st was absolutely gorgeous, and my mom loved it."BUT", I had originally ordered in arrangement on the 18th and for some reason it never went through, so when I called my mom on the 18th to see how she likes her flowers, I was very embarrassed when she didn't receive them. Don't know what happened I understand that glitches happen but was very disappointed.
Date: Dec 29, 2017
Name: Beth B

State/Province:MI

Thank you for such a beautiful arrangement for a funeral this week and delivering it on time.
Date: Dec 04, 2017
Name: Jennifer H

State/Province:MI

Gorgeous bouquet of flowers!
Kris's Reply:
Date: Dec 18, 2017, 10:22 am

thank you for taking the time to write us this great review!! We truly appreciate it.
Date: Nov 28, 2017
Name: Emma N

State/Province:MI

Wonderful service and flowers are exactly as pictured so they were gorgeous!
Date: Nov 20, 2017
Name: LINDA W

State/Province:FL

great!
Date: Oct 27, 2017
Name: Darcy K

State/Province:MI

Gorgeous arrangement. Flowers arrived on time before service.
Kris's Reply:
Date: Oct 27, 2017, 8:45 am

Thank you so much for the 5 star review, we appreciate it very much!!
Date: Oct 20, 2017
Name: Jennifer H

State/Province:MI

Excellent quality and service
Kris's Reply:
Date: Oct 27, 2017, 8:46 am

Thank you for taking the time to give us this great review! we appreciate it so much, thank you!!
Date: Oct 02, 2017
Name: John G

State/Province:MI

Happy with service and flower arrangement. On time and look great. Happy wife, happy life!
Kris's Reply:
Date: Oct 03, 2017, 8:56 am

thank you very much for taking the time to let us know, that made our day!!!
Date: Sep 14, 2017
Name: Barbara K

State/Province:MI

Everything was great except for issues with your website. Your name and logo wouldn't even come up on the site. So I was unsure if I was on the right site or not...
Date: Sep 06, 2017
Name: susan g

State/Province:TX

Every was great!
Kris's Reply:
Date: Sep 08, 2017, 9:55 am

I am assuming everything was great, and that makes us very happy. thank you for taking the time to give us the great review, we truly appreciate it very much!!!
Date: Sep 03, 2017
Name: Mary J

State/Province:MI

Beautiful arrangements & selections!! Love this florist!!
Kris's Reply:
Date: Sep 03, 2017, 12:34 pm

Thank you very much for the lovely compliment! We try very hard to be the best florist we can be!!!
Date: Aug 16, 2017
Name: Cheryl J

State/Province:MI

My flowers were extraordinary!! Just WOW!!!
Date: Aug 10, 2017
Name: RANDY K

State/Province:VA

I ordered online because I was out of state and my wife's birthday flowers turned out much better than pictured. She was blown away and when I finally arrived to be with her 9 days later the flowers still looked amazing and fresh. Wish we had a Dellas back in Virginia.
Kris's Reply:
Date: Aug 10, 2017, 10:52 am

Thanks do much for your awesome review!! People do say our flowers really last a long time, and I am glad that they do!! It makes us so happy to have happy customers and appreciate your time in letting us know!!!
Date: Aug 07, 2017
Name: Linda G

State/Province:MI

the flowers are great
Kris's Reply:
Date: Aug 10, 2017, 10:53 am

Thank you for letting us know that!! We appreciate our customers.
Date: Aug 04, 2017
Name: Patricia W

State/Province:MI

The dozen long stem roses are simply beautiful... I received them on Monday (surprise!!) and they still look as lovely as they did then. You helped my husband make a wonderful impression on my work staff for sure :o) ... thank you for your quality work - I will certainly use you in the future and recommend you as well!
Kris's Reply:
Date: Aug 10, 2017, 10:58 am

Wow, thank you !! We try to get the highest quality flowers and roses. We also care for them in the best possible way that the floral industry recommends and it pays off when they last so long for our customers. Thank you for taking the time to give us such a positive review. We appreciate it very much and it makes our day!!
Date: Jul 28, 2017
Name: Martin H

State/Province:MI

The flowers were beautiful. They were delivered on time and lasted very long. My fiance was so happy! I will always order my flowers from you! Thank you.
Kris's Reply:
Date: Aug 10, 2017, 11:02 am

We try to get the highest quality flowers and roses. We also care for them in the best possible way that the floral industry recommends and it pays off when they last so long for our customers. Thank you for taking the time to give us such a positive review. We appreciate it very much and it makes our day!! Thank you very much!!
Date: Jul 20, 2017
Name: Patrick D

State/Province:TN

Great service and a wonderful arrangement
Date: Jun 23, 2017
Name: AVONDALE D

State/Province:MI

Everything I have ordered from you has been delivered on time and just simply gorgeous!!
Date: May 30, 2017
Name: Victoria w

State/Province:MI

Beautiful arrangement! And thanks for delivering on mother's day.
Date: May 28, 2017
Name: Toni S

State/Province:MI

Great service and so easy to order online! Flowers were delivered same day and were beautiful!
Date: May 24, 2017
Name: Jessica B

State/Province:MI

I live in grand rapids, originally from the troy area and love dellas florist. There my go to when I need flowers delivered on that side of the state. Can always count on them, for speedy delivery, beautiful flowers and great customer service.
Kris's Reply:
Date: May 26, 2017, 12:27 pm

Wow!! Thank you for that awesome review and we appreciate it very much, You made our day!!
Date: May 15, 2017
Name: Rama I

State/Province:ON

This is the second time I order with Dellas and amazing customer service as always. I'm so thankful for them. I ordered flowers online on mother's day and they delivered them within 2 hours, the arrangement was sooo beautiful, my mum loved it. Thank you so much.
Kris's Reply:
Date: May 16, 2017, 10:19 am

Thank you so much for the lovely review!! We really try hard here and getting a review like this makes our day!!! thanks again
Date: May 11, 2017
Name: Gina G

State/Province:MI

The cement angel plantar with the ivy and orchids was absolutely beautiful! Thank you so very much!
Kris's Reply:
Date: May 15, 2017, 11:12 am

Gina, Thank you so much!! The angel wing planter is very popular and you see why, it's a great gift!! We are so happy you loved it and appreciate the positive feedback. Thanks again!!
Date: May 10, 2017
Name: Roslyn M

State/Province:MI

The arrangement was beautiful and ordering was a breeze!
Kris's Reply:
Date: May 15, 2017, 11:09 am

Thank you so much for taking the time to let us know. We appreciate the positive feedback!!! thanks again
Date: May 10, 2017
Name: James N

State/Province:MI

Excellent product. Excellent service.
Kris's Reply:
Date: May 15, 2017, 11:10 am

Thank you James, we appreciate the positive feedback!!
Date: Apr 06, 2017
Name: Stacey S

State/Province:MI

Plant was beautiful!!
Kris's Reply:
Date: Apr 08, 2017, 9:09 pm

Thank you for taking the time to let us know! We appreciate the positive feedback very much!!
Date: Feb 28, 2017
Name: Tabatha S

State/Province:MI

The angel orchid planter was really beautiful, thank you.
Kris's Reply:
Date: Mar 02, 2017, 5:26 pm

Thank you so much for taking the time to give us this great review. We really appreciate it and try very hard here at Della's to make all of our customers happy.
Date: Feb 18, 2017
Name: Kate B

State/Province:MI

Ordered daffodils and got yellow tulips instead. When I called, they said daffodils were out of season, but they should have called before delivering. What a waste of $50; the yellow tulips didn't even look nice, and only lasted a couple of days.
Kris's Reply:
Date: Mar 02, 2017, 5:25 pm

We are truly sorry our substitute did not meet your expectations. Our website always states availability may be limited or substitutions may be necessary. Typically this is never a problem. We did give you a full refund on this order. So if they only lasted a couple of days, we must have let you keep the arrangement? I apologize about the whole thing and forgive me if I don't remember the exact details. Have a nice day.
Date: Jan 05, 2017
Name: SUSAN W

State/Province:ON

I understand from the flower recipients that they were lovely. My only complaint was that the email stating they had been delivered came a week late, thus making me think I had ordered them for delivery later than I really had...was just very odd.
kris's Reply:
Date: Jan 06, 2017, 10:54 am

sorry about that, we got really bad after Christmas marking our deliveries delivered. We had short staff and all were tired from the holiday, not that that is any excuse, but we do put a lot of effort into everything we do, but I guess not that as much. Again we apologize for making you feel that way, the fact that you pointed it out that way makes me want to make sure we are more diligent in that area. thank you for your feedback.
Date: Dec 02, 2016
Name: Lesleigh B

State/Province:MI

The arrangement was absolutely stunning.
Date: Dec 01, 2016
Name: Trish H

State/Province:MI

The flower arrangement is just gorgeous. My family sent it to me, to celebrate 60 years on this earth. WOW !! It's in a beautiful blue vase, and will be a keepsake, long after the flowers have died. I am so pleased. Thank You
Date: Nov 21, 2016
Name: James G

State/Province:MI

Flowers delivered on time, same day. Unfortunately however, they were in poor condition and seemed already quite wilted. For $90 I expected something a bit more fresh. After only two days, the arrangement had to be thrown out.
kris's Reply:
Date: Nov 25, 2016, 10:38 am

I'd really like to send out a new arrangement, maybe of different flowers or something like that if you wish. let us know. I don't understand why they didn't last, our flowers are usually of very high quality and customers always comment and rave about how long our flowers last and last. Let me know if there is anything I can do to make this up, we hate to see a dissatisfied customer!! thank you
James Gilpin's Reply:
Date: Nov 27, 2016, 6:17 pm

Thank you for the kind offer. I'm sure my wife would enjoy fresh flowers.
Date: Nov 16, 2016
Name: Bill H

State/Province:MI

I've been going to Della's for years and have never been disappointed. Flowers are always fresh and beautiful and the staff is friendly and helpful.
Kris's Reply:
Date: Nov 16, 2016, 11:07 am

Thank you Bill for your lovely review. We appreciate knowing input from our customers!!
Date: Nov 15, 2016
Name: James N

State/Province:MI

Excellent service & high quality work
Kris's Reply:
Date: Nov 16, 2016, 11:09 am

Thank you for taking the time to give us the positive feedback, we appreciate it so very much!! We strive for a quality product at a fair price. thanks again!!!
Date: Nov 09, 2016
Name: Paula B

State/Province:CO

The Flores arrived on time and were beautiful according to the person who received them.
Date: Nov 08, 2016
Name: Christine R

State/Province:MI

I was very happy with Della's Maple Lane Florist. It was very easy ordering from the website, and the arrangement was absolutely beautiful and delivered on time. Thank you very much. I will definitely order again. Excellent service.
Date: Oct 25, 2016
Name: Deborah H

State/Province:MI

It was very easy to order a sympathy arrangement.
Date: Oct 05, 2016
Name: Mark S

State/Province:CA

You took good care of us and the flowers were beautiful.
Date: Sep 10, 2016
Name: Cherlyn S

State/Province:MI

Beautiful flowers.....she loved them!
Kris's Reply:
Date: Sep 15, 2016, 1:47 pm

thank you so much for taking the time to let us know, we appreciate it so much!!
Date: Aug 11, 2016
Name: Bonnie H

State/Province:MI

I am a regular with Della's. I got my wedding flowers from them twenty years ago and have been using their services ever since. I have never been disappointed. I just had flowers sent to my niece out of state. She sent me a picture of what she received and they were even prettier than the picture I ordered from.
Date: Aug 08, 2016
Name: Margaret A

State/Province:MI

The arrangement arrived when requested and the greens and flowers were all very fresh and beautiful!
Date: Jul 30, 2016
Name: Kat K

State/Province:MI

This is by far the most beautiful bouquet Ive ever had delivered. I wish I had discovered Della's sooner. Thank you. I'll spread the word????
Date: Jul 05, 2016
Name: Danielle L

State/Province:MI

Absolutely beautiful flowers. Even at 4 days, the flowers still look absolutely beautiful. Would highly recommend.
Date: Jun 29, 2016
Name: Daniel W

State/Province:MI

I was happy with the ordering process and the arrangement but it would have been helpful if you had order tracking on your website. I had to call the store a few times to check on the status of my order. If I could have checked the status online, i would have been more satisfied.
Date: Apr 25, 2016
Name: Rama I

State/Province:MI

The order online was simple, efficient and easy. The flowers were delivered during the time frame requested and the flower arrangement, balloon and the card that the message was printed on were wonderful and beautiful. Thank you so much. I made the order in Canada for my mum's birthday, so it was perfect! Keep up the excellent customer service.
Date: Apr 22, 2016
Name: Vannesa B

State/Province:MI

Thank you first of all....Arrangement was very beautiful and fresh. I would use your company in the future. Thanks again
Kris's Reply:
Date: Apr 24, 2016, 3:42 pm

thank you so much for taking the time to let us know that you were happy with the arrangement! It means a lot to us!!!
Date: Apr 16, 2016
Name: Catherine W

State/Province:MT

Great selection, website, and delivery as promised. Thank you.
Kris's Reply:
Date: Apr 24, 2016, 3:43 pm

thank you for your compliments!! We appreciate you taking the time to let us know!! Have a great day.
Date: Apr 14, 2016
Name: Tony C

State/Province:MI

My second time using Della's. Have ordered online and over the phone. Great experience both times. Thanks!
Kris's Reply:
Date: Apr 24, 2016, 3:45 pm

Thank you for the positive review. We appreciate you taking the time to write and let us know!!! Hearing positive feedback makes us so happy to do what we do! thank you again!
Date: Apr 12, 2016
Name: Elizabeth F

State/Province:MI

Better than expected and very impressive. Thank you for always being a business I can trust with important events.
Kris's Reply:
Date: Apr 12, 2016, 9:40 am

Awe, thank you so much for the terrific compliment. We appreciate you taking the time to let us know. Have a wonderful day!!!
Date: Apr 05, 2016
Name: Nola P

State/Province:MI

My daughter absolutely loved them,she said they were beautiful. Thank you so much.
Kris's Reply:
Date: Apr 05, 2016, 11:58 am

thank you for taking the time to let us know! We appreciate the compliment and value your business. Have a great day!
Date: Mar 04, 2016
Name: Maggie T

State/Province:MI

Your arrangement was beautiful. I work with over 100 people & they have all asked where they were from. I will give you a great reference to all that ask. They still look lovely today. Maggie
Kris's Reply:
Date: Mar 04, 2016, 8:38 am

Thank you very much for taking the time to let us know!! We appreciate that very much!! Have a great day.
Date: Mar 04, 2016
Name: Tracie R

State/Province:MI

Was way more than I expected. Kudos to a great florist. I have spread the word. Business coming your way...
kris's Reply:
Date: Mar 07, 2016, 8:29 am

thank you so much for taking the time to let us know!! We appreciate positive feedback very much. have a good day and thank you again!!!!
Date: Feb 26, 2016
Name: Michael L

State/Province:MI

The arrangement was spot on!
Kris's Reply:
Date: Feb 26, 2016, 9:00 am

Thank you for letting us know, but you actually picked a very popular arrangement that we make all the time, it would be hard to mess this one up!!! thanks again
Date: Feb 25, 2016
Name: Catherine W

State/Province:MT

My daughter received the arrangement on the same day I ordered it and said it was beautiful! She still has the arrangement and it looks fresh and "happy" as when it was delivered. Thank you, Della.
Kris's Reply:
Date: Feb 25, 2016, 10:34 am

thank you for taking the time to let us know!! We appreciate that very much!!!
Date: Feb 15, 2016
Name: Marie S

State/Province:MI

Great job. Flowers were beautiful and delivered within a couple hours of when I ordered - on a Sunday! Thanks.
Date: Feb 05, 2016
Name: Georgina G

State/Province:MI

The bouquet was okay. It definitely was NOT worth what I paid for it. Very happy with the delivery service and timing. Unfortunately, I do not see myself ordering flowers from here again.
Date: Jan 29, 2016
Name: Michael S

State/Province:SC

My mother was very excited over the flowers, Thanks
Kris's Reply:
Date: Jan 29, 2016, 11:01 am

Thank you very much for the positive review!! We appreciate the time you took to let us know!!! thanks again
Date: Jan 21, 2016
Name: Sandra W

State/Province:CA

Thank you very much Kris and Brian. All the flowers were beautiful. The arrangements were outstanding. The casket spray and standing spray were exquisite. The colors were a perfect blend. I greatly appreciated all your assistance and kindness. You made everything so effortless for such a difficult time. Thank you Doran for personally delivering all the flowers.
Kris's Reply:
Date: Jan 23, 2016, 12:49 pm

OH MY GOODNESS!!! thank you Sandra for that lovely review!! You were a pleasure to help and this is what we do, make beautiful flowers! I appreciate you taking the time to tell us how we did.
Date: Jan 12, 2016
Name: Anthony F

State/Province:MI

Easy ordering and prompt delivery. Will use this florist again.
Date: Jan 04, 2016
Name: Jeanette M

State/Province:MI

Beautiful flower arrangement! Everything was fresh and well packaged.
Date: Dec 29, 2015
Name: Ronda B

State/Province:MI

Decided to try a local florist after a horrible experience ordering from a nationally known florist. I shared with Brian my need for the flowers to be delivered the following day. Brian, and his team, made sure they arrived, as requested. We we were told they were beautiful. They also stayed in contact, via email, with status updates throughout the day. Thank you!!!
Date: Dec 09, 2015
Name: Geary B

State/Province:MI

Great flowers and fast delivery.
Kris's Reply:
Date: Dec 10, 2015, 11:06 am

Thank you so much for taking the time to let us know, we love positive feedback!!! thank you again!
Date: Dec 09, 2015
Name: Vicki D

State/Province:MI

The arrangement was beautiful! Delivered at just the right time for Thanksgiving celebrations! I am very happy!
kris's Reply:
Date: Dec 10, 2015, 11:07 am

Thank you so much for taking the time to let us know, we love positive feedback!!! glad you are very happy, that makes us very happy!!! thank you again!
Date: Dec 02, 2015
Name: Nola P

State/Province:MI

I had them sent to my Grand-daughter. She absolutely loved them. Very very cute. I will order from you again, when needed.
Date: Nov 18, 2015
Name: Nathan F

State/Province:MI

Thanks Kris, my wife loved her flowers. Say hi to the Nathan's for me.
Kris's Reply:
Date: Nov 19, 2015, 5:36 pm

Awe, thank you Dr. Fry for sending flowers to your wife! (That's so sweet!) and also taking the time to let me know that she liked them! Thank you! (Will tell the Nathan's Hi!!!)
Date: Oct 27, 2015
Name: Barbara K

State/Province:MI

I placed an order THAT morning and they delivered the flowers that afternoon. They were gorgeous! The recipient was so happy and grateful. It was perfect. I love Della's as they are always so willing to please the customer. I've been going there for years and will continue to do so!!
Kris's Reply:
Date: Oct 29, 2015, 8:37 am

Thank you so much for the kind words, we try very hard to please our customers, we appreciate you taking the time to let us know!
Date: Oct 23, 2015
Name: Jeremiah A

State/Province:MI

I mistakenly put an incorrect and incomplete address. After contacting recipient and obtaining correct address, a second delivery attempt was made. Thank You
Kris's Reply:
Date: Oct 29, 2015, 8:39 am

This happens more than you know, but we do all we can to get the flowers to the correct address!! This is why having the recipients phone number helps in this case. Thank you for letting us know that you appreciate our extra efforts! It means a lot to us!!!
Date: Oct 18, 2015
Name: Cheryl L

State/Province:MI

The delivery was within a few hours and the lavender roses were gorgeous.
Kris's Reply:
Date: Oct 19, 2015, 9:03 am

Thank you for your kind review, we sincerely appreciate the time you took to let us know!
Date: Oct 16, 2015
Name: Aderenne W

State/Province:MI

Absolutely a beautiful arrangement.
Kris's Reply:
Date: Oct 18, 2015, 12:22 pm

Thank you so much for taking the time to let us know how happy you are, It really means a lot to us!!!
Date: Sep 03, 2015
Name: Tim M

State/Province:MN

Great service and product always exceeds
Kris's Reply:
Date: Sep 08, 2015, 9:40 am

Thank you so much for taking the time to give us a positive review!
Date: Sep 03, 2015
Name: Tim M

State/Province:MN

Great service and product always exceeds
Date: Aug 25, 2015
Name: Sheila D

State/Province:MI

Great website - was delivered on time.
Kris's Reply:
Date: Aug 26, 2015, 12:08 pm

Thank you for taking the time to let us know that you were happy! We appreciate it very much.
Date: Jul 17, 2015
Name: Amanda C

State/Province:MI

Flowers were beautiful
Kris's Reply:
Date: Jul 28, 2015, 8:14 am

thank you for taking the time to let us know, we truly appreciate that!
Date: Jul 13, 2015
Name: JANINE J

State/Province:MI

Awesome, loved the flowers!
kris's Reply:
Date: Jul 13, 2015, 8:35 am

thank you for taking the time to let us know, we appreciate it!!
Date: Jul 07, 2015
Name: Karen R

State/Province:MI

The planter was gorgeous! It was the third time I have ordered this. So worth it.
Kris's Reply:
Date: Jul 13, 2015, 8:34 am

Thank you so much for taking the time to let us know! We appreciate you.
Date: Jul 07, 2015
Name: jose s

State/Province:MD

Beatiful flowers end fast delivery thankyou so much
kris's Reply:
Date: Jul 13, 2015, 8:34 am

thank you for taking the time to let us know!!!
Date: May 09, 2015
Name: Troy S

State/Province:MI

I usually shop in store and get really fresh flowers at a great price love this place and i just used their website for the first time had a great experience so i really recommend Della's to everybody.
Kris's Reply:
Date: May 09, 2015, 3:04 pm

Thank you so much for taking the time to give such a lovely review to our shop!!! We appreciate your business and work hard to make our customers happy!
Date: Feb 24, 2015
Name: Linda H

State/Province:MI

I ordered funeral flowers for my employers mother. The three arrangements were so beautiful everyone could not stop talking about them! Fit for a Queen! Thank you Amy - the peace lily was wonderful too! Bravo
Kris's Reply:
Date: Feb 26, 2015, 8:59 am

thank you so much, we appreciate the positive feedback! And by the way, you made Amy's day!
Date: Feb 09, 2015
Name: Mike H

State/Province:MI

Thank you Kris & Megan, the flowers you sent over are beautiful and fresh! Was not necessary, but appreciated - very classy of you. Definitely recommend Della's!
Date: Jan 18, 2015
Name: Debra C

State/Province:MI

The arrangements that I received were beautiful. Flowers were fresh and the delivery people were very friendly.
Date: Jan 06, 2015
Name: michael l

State/Province:MI

so far so good
Kris's Reply:
Date: Jan 06, 2015, 7:56 am

thank you for the 5 star review!!
Date: Jan 02, 2015
Name: Evan W

State/Province:MI

Beautiful arrangement!
Date: Nov 29, 2014
Name: John S

State/Province:MI

I was very pleased with the service and the flower arrangement.
Date: Oct 20, 2014
Name: Renta V

State/Province:MI

Always a pleasure doing business with Della's!
Date: Sep 27, 2014
Name: Elisabeth B

State/Province:MI

They didn't have azalea plant which ordered, but a lady called just an hour later.. The plant sent was beautiful! Thanks for your help!
kris's Reply:
Date: Sep 29, 2014, 8:23 am

sometimes we don't have everything in our website in stock, or it does not meet up to our quality standards (azaleas have not looked very good lately) thank you for allowing us a second choice, we would rather call you, so in the end you will be satisfied!!
Date: Sep 26, 2014
Name: Anne W

State/Province:MI

The flowers were in beautiful shape. The arrangement and colors were gorgeous.
Date: Sep 26, 2014
Name: Hiwote R

State/Province:MI

Very pleased with your service
kris's Reply:
Date: Sep 29, 2014, 8:21 am

thank you for taking the time to give us your positive feedback!!
Date: Sep 01, 2014
Name: John S

State/Province:MI

We were very pleased with the flower arrangement and the service. The flowers arrived on time and were beautiful. We have used Della's before and will do so again.
Date: Aug 24, 2014
Name: patricia b

State/Province:MI

Order number 2029967. The flowers are beautiful that you delivered but they were suppose to be delivered this Monday the 25th not last Friday the 22nd. The person has surgery Monday and I wanted them delivered after her surgery. Trisha Bright 2482254996
Kris's Reply:
Date: Aug 28, 2014, 9:48 am

Patricia, I am horrified at the lack of attention to detail from the 2 employees who made and wrapped your order for the wrong delivery date!!! Our business is all about timing and details and I truly apologize for this mistake. There is no excuse and we will strive hard to learn from this mistake. Nobody is perfect, and mistakes happen sometimes, but when it happens to you, it is not nice. I will be calling you to see how I can make this better!!
Date: Aug 22, 2014
Name: JoAnn O

State/Province:MI

It was great service, and the recipient said the flowers were beautiful. Thank you very much!
Date: May 27, 2014
Name: ALICIA P

State/Province:MI

Would have been nice to have the flower care instructions the day of delivery vs three days later when the flowers are dying.
Date: May 25, 2014
Name: Monica J

State/Province:AR

Date: May 23, 2014
Name: Tim M

State/Province:MN

Great, service you receive the product that you order online
Date: May 07, 2014
Name: Ava K

State/Province:MI

Flowers were beautiful! They were perfect for my daughter, lots of pink in a pretty white basket. She was grinning from ear to ear. I also appreciate that the delivery person called and left a message that he was leaving the flowers on the porch as we were not home at the time. Great service!
Date: May 03, 2014
Name: William H

State/Province:MI

Dellas's is the only florist I use, have always been completely statisfied with their service and their arrangements. However, the arrangement that I ordered for Easter this year was nice, but didn't seem to be up to the usual standards that Della's stays up to. The arrangement seemed a little sparse, and there were no plastic Easter eggs like in the picture. I will keep on using Della's. I have been happy with them. If they have another 'off day' then I may reconsider that.
Date: Apr 30, 2014
Name: Zinnia V

State/Province:CA

Date: Apr 04, 2014
Name: Ann D

State/Province:MI

The funeral flowers, ordered via website, were lovely. I'm impressed with the website, how easy it is to navigate and order, after which a delivery confirmation is sent! Also earning highest marks was that this order had to be done within 24 hours--very efficient.
Date: Mar 21, 2014
Name: Michelle B

State/Province:MI

My husband sent me these flowers for my birthday and when i received them they were very pretty but just after a day at home they are already starting to fall apart and dieing. I don't think they were wroth $90.00....Not that happy with them
Date: Mar 09, 2014
Name: sherry D

State/Province:MI

The arrangement was very nice and was delivered on time. This was the first time I have used this company and would recomend it to anyone who needs a flower arrangement.
Date: Feb 18, 2014
Name: Allen J

State/Province:MI

Very helpful and professional. We will do business with them in the future.
Date: Jan 13, 2014
Name: Pamela J

State/Province:MI

The recepient of this arrangement was very happy! Thank you.
Date: Jan 12, 2014
Name: Lori Y

State/Province:MI

The casket spray was beautiful and delivered on time.
Date: Jan 06, 2014
Name: Paula S

State/Province:ND

We always shop at Della's Maple Lane Florist for our elderly aunt. We are from North Dakota and 4 years ago were in the area visiting our aunt over the Mothers Day weekend. We stopped on Sunday and the staff put together a beautiful arrangement for us to hand deliver. The next Easter I made a special request for soft candies and the gal taking my out of state order made a special offer to take candies she was going to use in her own children's baskets and sent them out with our flower order! Keep up the wonderful work and I will ALWAYS order flower deliveries from Della's
Date: Jan 05, 2014
Name: Cynthia G

State/Province:WA

I have been ordering from Della's for years, flowers are always beautiful and delivered when requested. I have ordered by phone and on line, either way is easy.
Date: Dec 21, 2013
Name: F L

State/Province:VA

Easy online shopping experience for a funeral.
Date: Dec 04, 2013
Name: Gina A

State/Province:MI

I was very pleased that the store contacted me right away for a substitute flower since they did not have any that were specified.
Date: Nov 27, 2013
Name: Janet R

State/Province:FL

Date: Nov 09, 2013
Name: Wendy P

State/Province:MI

They were absolutely beautiful...
Date: Oct 18, 2013
Name: Mary S

State/Province:MI

I rec'd flowers from someone at work from you in September, and could not believe how beautiful and "fresh" they were. They lasted a little over 2-1/2 weeks ! I also ordered flowers two weeks ago from you, and the same....absolutely beautiful arrangement. Will definitely use you again.
Date: Oct 16, 2013
Name: Dale S

State/Province:MI

Date: Oct 14, 2013
Name: Dale S

State/Province:MI

The flowers were very nice will use this place again.
Date: Aug 25, 2013
Name: Beth B

State/Province:MI

Flowers are beautiful and have lasted a long time.
Date: Aug 18, 2013
Name: Dan B

State/Province:MI

I called saying what I could spend and gave the creative license to Della's. The result was one of the most colorful, creative, and diverse flower arrangements I've purchased. Definitely 5 stars!
Date: Aug 12, 2013
Name: Margaret M

State/Province:MI

The ordering process couldn't be easier. The deliver was timely and the flowers were lovely.
Date: Aug 10, 2013
Name: Douglas M

State/Province:NE

I was very satisfied with the flowers I ordered on-line for my Uncle's funeral but I was expecting a little more blue. The picture lead me to believe that they would be patriotic red, white and blue in color. They were lacking a noticeable blue.
Date: Jul 08, 2013
Name: Marilyn B

State/Province:MI

Brian helped us and his sincerity and experiance were so helpful.Fabulous ! Exceeded our expectations!!
Date: Jul 08, 2013
Name: Marilyn B

State/Province:MI

Great Job. Exceeded our expectations. Buy with confidence.
Date: May 25, 2013
Name: JEFFREY E

State/Province:MI

I've used your shop for a number of years, and have always received "top notch" customer service. Great job!
Date: May 19, 2013
Name: Roxanne M

State/Province:MI

I use to use a very expensive florist and was very disappointed many times. I now used Dellas Maple Lane Florist several times and will never use any other florist. They do exactly what you ask and I am very detailed and fantical. Everyone just loves the angel statue arrangement and I have used it several times and each time I get tons of compliments on it. Thank you Dellas Maple Lane Florist!
Date: May 14, 2013
Name: Marc J

State/Province:MI

Could you tell Tammy i'm thinking of her and love and miss her from her cousin Marc in Tennessee please. Thank you and ypur site is really amazing! I worked there as a young man and even lived in the house that use to be in the back.
Date: May 01, 2013
Name: Ilene K

State/Province:MI

My mom called me the day the flowers arrived...the word she used to describe them was "exquisite". Thank you!!
Date: Apr 29, 2013
Name: Bonnie B

State/Province:MI

The bouquet was gorgeous!
Date: Apr 29, 2013
Name: Debbie L

State/Province:MI

I ordered 2 sympathy floral items from Dell'as Maple Lane Florist. The first included a stone angel -- it was spectacular. Everyone commented on it. I also ordered a plant dish garden that was very nice as well. I highly recommend Della's. Plus, the prices are extremely competitive. Debbie Llewellyn
Date: Apr 24, 2013
Name: Mark S

State/Province:MI

Beautiful flowers and arrangement, they lasted several days.
Date: Apr 15, 2013
Name: Christine S

State/Province:MI

they were beautiful and still are! And it will be a week tomorrow....quality roses! Thanks!
Date: Apr 02, 2013
Name: Rhea S

State/Province:MI

Thank you for the great customer service. The flowers were for a distant relative and the details of the hospital stay were difficult. I appreciate your repeated efforts to make sure the arrangement was delivered instead of just being left on their porch and the constant communications of your efforts. Great job!
Date: Mar 29, 2013
Name: Michelle A

State/Province:CA

The Flowers for my daughter, however the picture i received they were perfect. I will use Della's Maple Lane Florist again.
Date: Mar 28, 2013
Name: Vicki S

State/Province:MI

I bought a funeral arrangement on line. It was delivered to the funeral home quickly and was more beautiful in person than what I saw on line. Completely satisfied.
Date: Mar 12, 2013
Name: James H

State/Province:MI

Date: Mar 08, 2013
Name: Jeffrey E

State/Province:MI

My florist of choice; 5-stars!!
Date: Mar 06, 2013
Name: christopher P

State/Province:MI

What a beautiful bouquet!!! My wife loved them. You guys rock!!
Date: Feb 28, 2013
Name: Rene M

State/Province:MI

My order was delivered on and time without any problem.
Date: Feb 22, 2013
Name: Thomas B

State/Province:OH

The flowers were much prettier in person than in the picture. My friend received them that day as I had hoped.
Date: Feb 07, 2013
Name: Janice L

State/Province:TN

Date: Jan 23, 2013
Name: DARRON M

State/Province:MI

As always, you delivered some great roses to my wife and she was VERY happy to receive them so quickly. I'll continue to use you for my flower needs as it keeps her pleased which makes me pleased. Thank you for such professionalism and easy to use website.
Date: Jan 13, 2013
Name: Renee S

State/Province:MI

I have been buying my flowers from here for as long as I can remember.I love to stop in just to browse whenever I am in the area. They are knowledgeable,courteous and extremely talented. I have never been disappointed in any arrangement and look forward to the seasons and what they show case all the time. THE BEST!!
Date: Jan 13, 2013
Name: Renee S

State/Province:MI

I have been buying my flowers from here for as long as I can remember.I love to stop in just to browse whenever I am in the area. They are knowledgeable,courteous and extremely talented. I have never been disappointed in any arrangement and look forward to the seasons and what they show case all the time. THE BEST!!
Date: Jan 12, 2013
Name: Laura M

State/Province:MI

Beautiful prom, homecoming flowers at a reasonable price. Very helpful staff. Easy ordering!
Date: Jan 12, 2013
Name: Wendy J

State/Province:MI

I ordered flowers as a centerpiece/thank you and they were absolutely beautiful. The person that received them really loved them.
Date: Jan 04, 2013
Name: Gayle A

State/Province:MI

Brian at Della's was our designer for my daughters wedding four years ago. Brian knew exactly how to put the picture in our minds into beautiful arrangements for the wedding! The flowers were absolutely gorgeous! We were so satisfied that I have a second daughter who will have her wedding in August of this year and our appointment with Brian is today!!
Date: Dec 09, 2012
Name: Georgina G

State/Province:TX

I used to live in Troy before moving to MI and used your store whenever I needed flowers. I was very pleased to be able to order directly from you while living in TX. My friends say the plant was beautiful. Thank you so much for being a florist I can count on!
Date: Nov 11, 2012
Name: Darrell C

State/Province:MI

Della's Maple Lane has always been my "go to" florist!If you're not sure of what you want,they have the experience to figure it out and you will be impressed!Way to go Kris!
Date: Nov 01, 2012
Name: Debroah C

State/Province:MI

Thank you! The flowers were very pretty and delivery was very fast:) Thank you again and I will continue to use your wonderful services!
Date: Oct 08, 2012
Name: Cheryl K

State/Province:MI

Very beautiful you are our new florist
Date: Oct 03, 2012
Name: Roxanne M

State/Province:MI

I was very impressed!!! Angel Planter was even prettier than the picture!!! And Della's Maple Lane Florist met all my special requests! I will now in the future only order from Della's Maple Lane Florist. And I will again order the Angel Planter! Thank you for such good service!!!! In today's world good service is hard to come by.
Date: Sep 27, 2012
Name: Darlene V

State/Province:MI

Date: Aug 20, 2012
Name: Richard F

State/Province:MI

The plant I ordered was not in stock so the florist called me and offered to upgrade to a better plant. NICE
Date: Aug 01, 2012
Name: Kim C

State/Province:CA

The owner just took my order for my beloved aunt's memorial. So compassionate & easy to work with.
Date: Jul 21, 2012
Name: Doug H

State/Province:MI

We ordered a funeral spray online and it exceeded our expectations. Thank you.
Date: Jul 17, 2012
Name: Amy S

State/Province:MI

I appreciated the follow-up email letting me know it was received.
Date: Jun 27, 2012
Name: Patricia K

State/Province:MI

The flowers were delivered promptly to the hospital, and were lovely. They looked just like the photograph. Was very pleased with all aspects of the service and the flowers were gorgeous! I'll use you again, and recommend you to others for sure. Thanks folks!
Date: Jun 23, 2012
Name: Eric B

State/Province:OR

many positive comments
Date: Jun 18, 2012
Name: Ed D

State/Province:MI

Was very pleased and the flowers lasted longer than I expected.
Date: May 10, 2012
Name: Charles E

State/Province:MI

My wife was really pleased with the arrangement of the Jade Green roses she recieved. One of the reasons I picked this arrangement was because it was different from the "usual". The flowers were fresh and lasted quite a while as a whole. I still have four of the roses sitting in a smaller vase and they are now 14 days since delivery :) Thanks for a rewarding experience! I would certainly use Della's Maple Lane Florist again.
Date: May 04, 2012
Name: LYNN P

State/Province:MI

Flowers are lovely however they arrived over watered and dripping. The attached card was soaked.
Date: Mar 09, 2012
Name: Shant A

State/Province:

The arrangement was nice, however, the flowers didnt last very long. Also, I paid the extra $10 for the higher option bouquet, however, it was the same as the lower. I have been a customer for several years, and this is the first experience of this sort. I am usually very satisfied with my choice to go with Della's. (We contacted Shant and we are delivering a new bouquet for him, when he requests it. He is still a happy customer and pleased with our follow up on his complaint. It was very busy for Valentines Day, and this is our only complaint and we handled it well.)
Date: Mar 07, 2012
Name: Jeffrey E

State/Province:MI

Della's Maple Lane Florist is my florist of choice when ordering flowers.
Date: Mar 01, 2012
Name: Jason M

State/Province:MI

Date: Feb 28, 2012
Name: Gerald B

State/Province:MI

Ordered flowers online and they were not delivered on Feb. 14th. Called the florist and complained and they ended up delivering a full dozen, beautiful pink roses to my wife the following day for the same price. I would give them a five except for this slip up. Will continue to use them as my florist though.
Date: Feb 28, 2012
Name: Robert H

State/Province:MI

Job well done. This was my first time ordering from Della's but it won't be my last.
Date: Feb 27, 2012
Name: Mary Ann H

State/Province:MI

I took a my own vase into their store and had a silk flower arrangement done in it. It is absolutely beautiful!! I would never consider useng any other florist for my floral needs in the future.
Date: Feb 20, 2012
Name: Paul G

State/Province:NY

Date: Feb 18, 2012
Name: Richard G

State/Province:MI

Thank you so much to the entire staff for doin our wedding. Special thanks to Brian , he is an amazing Floral Designer!
Date: Feb 16, 2012
Name: Debbie T

State/Province:

Good Morning - I would like to let you know how happy I was with the 2 arrangements that were done. They were both funeral arrangements that went to William Sullivan Funeral Home in Royal Oak for Marjorie Tamm. The bud vase for Grandma was perfect. I loved the fresh flower vase arrangement for mom. The flowers were fresh and and exceeded my expectations. I know when I get flowers from your shop they will be something either I or the recipient will be able to enjoy for quite some time. Thank you so much for doing such a great job. I will continue to recommend you for any flower arrangements. You can be very proud of the staff who are always very friendly, courteous and willing to work with you and the workmanship that is done in all the arrangements. Thank you again. Debbie Tamm
Date: Feb 16, 2012
Name: Lisa P

State/Province:

Arrangment was beautiful but alittle disappointed the Gerber daisy's did not last overnight. Della's Maple Lane florist contacted Lisa and replaced the gerbera Daisys for her, we don't want our customers or recipients to go away unhappy, thank you Lisa for giving us the chance to make this right for you!
Date: Feb 11, 2012
Name: Michelle P

State/Province:MI

The plant was for a family who had just lost a son to a suicide. I was told NM by their daughter who is a coworker that it was absolutely beautiful and her mom took to tears upon its delivery. @
Date: Jan 26, 2012
Name: Pamela S

State/Province:MI

Della's really provides great customer service. Their staff is very nice and really go out of their way to make the experience very good. The flowers are beautiful and resonable priced. Thank you so much!
Date: Jan 17, 2012
Name: Suzanne M

State/Province:MI

Della's always provides beautiful flower arrangments. I loved the colors of the bouquet and the coordinating wrapping. Also was a timely delivery.
Date: Jan 06, 2012
Name: Joyce F

State/Province:MI

Ordering was easy and flowers were beautiful.
Date: Dec 09, 2011
Name: Anthony P

State/Province:MI

Ordering was easy & I was very satisfied with end product. Thank you for your commitment to service!!
Date: Nov 30, 2011
Name: Melissa M

State/Province:MI

Date: Nov 04, 2011
Name: Kimberly A

State/Province:AZ

You always provide a great product. I have used your services for years! Thank you :)
Date: Nov 04, 2011
Name: Diane A

State/Province:

I just want to thank you for your good neighbor roses. I kept one for myself and delivered the other 11. I can tell you because of you, I delivered happiness to several good neighbors. The last two roses were delivered late that evening when I returned to my home in Saginaw, Michigan. One good neighbor laughingly said, "Forget the rose, just bring me a bachelor!" What a wonderful idea you have with the roses. They were beautiful. Mine is still gorgeous. Thanks, again. --Diane
Date: Oct 10, 2011
Name: Joyce F

State/Province:MI

Date: Oct 07, 2011
Name: Lisa H

State/Province:MI

I LOVE that the delivery person called me on my cell, from my front porch. I was not home, and I asked him to deliver to my church, about 1 mile north on Livernois. He said he would do it!!! I was waiting at church for him, and he delivered there!!! I was shocked and surprised not only about receiving a beautiful fall arrangement, but also that he was able to go the extra mile, and deliver to another location. Thank you so much for your care and special touch!! AND the flowers are absolutely gorgeous, and will continue to last throughout this week and next, I'm sure!!
Date: Sep 02, 2011
Name: TAMMY G

State/Province:MI

The flowers arrangement was very nice. Thank you
Date: Sep 02, 2011
Name: Nancy D

State/Province:

I just wanted to take a minute and tell you about the wonderful service I received from Michelle 8/2/11. I wasn't sure what type of flower arrangement I wanted, but mentioned colors to her. She spent alot of time with me to make what I thought was the perfect arrangement for my friend! We talked about how she wasn't "officially" a flower designer (don't know the correct lingo for this title) And I couldnt' believe she wasn't. She was very professional, and talented. I think she deserves an upgrade in title! Not only was I delighted, but so was my friend!
Date: Aug 13, 2011
Name: Sandra L

State/Province:MI

Your arrangement was beautiful! Thank you.
Date: Jul 27, 2011
Name: SUSAN G

State/Province:MI

THE FLOWERS FOR FOR MY PARENTS 64TH WEDDING ANNIVERSARY. THEY WERE LOVELY. THEY WERE FRESH, AND LASTED FOR DAYS.
Date: Jul 19, 2011
Name: Jeslyn J

State/Province:OR

Thanky Thanky for all this good ifnromation!